Sheetz - IRWIN

Like many Sheetz, this location is clean and appears well-run. I've always been treated cordially by the employees. It's a good one. read more Like many Sheetz, this location is clean and appears well-run. I've always been treated cordially by the employees. It's a good one.

Bernie, the morning cashier, always welcomes customers with a smile. It's evident that she possesses a warm, genuine, and friendly personality. read more Bernie, the morning cashier, always welcomes customers with a smile. It's evident that she possesses a warm, genuine, and friendly personality.

The ambiance here is consistently inviting, and the staff is exceptionally friendly. Today, my soda unexpectedly fizzed over, but the manager, TJ, was very grac... read more The ambiance here is consistently inviting, and the staff is exceptionally friendly. Today, my soda unexpectedly fizzed over, but the manager, TJ, was very gracious. He came over and offered me a complimentary drink to replace it.

It's another Sheetz so it's going have the products your used to. This one I particular has very poor customer service in their kitchen. I've lost count how man... read more It's another Sheetz so it's going have the products your used to. This one I particular has very poor customer service in their kitchen. I've lost count how many times they get my order wrong and I always get food to go so I don't notice the food was madewrong until I'm already back home. It's beginning to become a waste of money.

I’ve generally had a wonderful experience at this Sheetz without any problems, but recently, my food has taken over half an hour to arrive, and when it does, it... read more I’ve generally had a wonderful experience at this Sheetz without any problems, but recently, my food has taken over half an hour to arrive, and when it does, it's cold and missing items. It's disappointing to witness this decline. I hope to see some improvements soon.