Chick-fil-A - Irving

Delivery Services, Casual, Catering
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Chick-fil-A

Chick-fil-A
3.1 / 5 (4144 reviews)

Description

Chick-fil-A Las Colinas offers a mix of experiences, blending friendly service and tasty food with occasional operational hiccups. Many customers praise the warm, attentive staff—highlighting personalized service from employees like William and thoughtful touches like perfectly assembled kids’ meals. The food is often described as fresh and enjoyable, with standout moments involving hot, well-prepared favorites. However, some frequent visitors report cold meals, long waits, and order mix-ups, especially during busy times, leading to frustration. While the location shines with courteous, clean dining, consistent speed and accuracy remain areas needing improvement for a seamless fast-food experience.

Last update: 17.01.2026 from: Devin

Feedback

★ 3.1 / 5 from 4144 reviews
debs-11
25.08.2023

I go there, once a month to get my fix. Great food and I love the gentleman who directs the traffic. It was sprinkling rain. I had my usual 8 piece waffle fries and lemonade. Everything was hot and the gentleman taking the payments really seemed happy to serve.

sic
25.08.2023

I've been to many a chick-fil-a but the service here was awesome. I accidentally messed up my breakfast order and the lady was so patient with me that between that and the calming Christian tunes in the background I enjoyed my breakfast like no other time I can remember dining in. Even when I was sitting at my table a sweet lady came and asked if she could refill my drink or put up my tray. LOVE this place. It was very clean too. Chick-fil-A has turned out to be an oasis in a desert of grimy fast-food places with crappy service.

debbie-1260
25.08.2023

Stopped here on our way back home to Kansas and the food was hot and fresh. Customer service at the counter and table was great, but there were three employees standing around in the bathroom talking

devin-327
25.08.2023

Thank you Chick-Fil-A Las Colinas for putting together Kids Meals perfectly for The Highlands School! Your warm service and attention to detail made our lunch so fun. Congratulations to Ms. Flanagan's class for this fun treat for their Boosterthon prize!

anthony-455
25.08.2023

Great place to eat, good quality of food. Great service very polite. If only other fast food will follow their lead how how to treat customers but also their employees

FAQ

The premises on site are wheelchair accessible and can also be used with a wheelchair or physiological disabilities.

The restaurant also takes credit cards from the common providers as a means of payment.

More information

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