Reviews

Overall Total Score
3 out of 5
Good | 5031 reviews

What User likes about Pancheros Mexican Grill:
Best Burritos. Best rice, best queen, best tortillas. Love they're pushing every tortilla in front of you. Unfortunately, this location was from the dough when I last visited, but the bowl was almost as good. View all feedback. What User doesn't like about Pancheros Mexican Grill:
I usually have a good experience here, but today I ordered delivery and my bowl was very bad. The chicken was HARD and there was hardly any rice and Queso. Very disappointed today. Definitely not worth what I paid. View all feedback.

Reviews from various websites

Aggregated
1.8 ★ from 15 reviews

Best Burritos. Best rice, best queen, best tortillas. Love they're pushing every tortilla in front of you. Unfortunately, this location was from the dough when...

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I usually have a good experience here, but today I ordered delivery and my bowl was very bad. The chicken was HARD and there was hardly any rice and Queso. Very...

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My burrito had carbon bits from the grill and tasted really bad. People said they were very dirty and I think they were. I never come back here for my health. G...

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Randal
10.01.2020 - 12:11

Staff dispute when we ordered food. Food tasted okay. But after I went to the bathroom to wash my hands and see this toilet (see photo) I will never eat there a...

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Food was terrible, worst burrito I ever had. 90% chance your order will be messed up and/or you'll wait a very long time. Have tried coming back multiple times...

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Pancheros on Riverside Drive presents a mixed dining experience, with a notable divide in customer satisfaction. While many rave about the freshness of the food, particularly the burritos and rice, others report significant consistency issues, long wait times, and order inaccuracies. Staff interactions receive high praise, especially from those who appreciate the professionalism and friendliness of the team. However, operational inefficiencies, including poor management and lack of basic facilities, detract from the overall experience. While some diners are enamored with the delicious offerings, others caution against frequent visits, suggesting that more attention to details is essential for improvement.

Yelp
2.5 ★ from 89 reviews
Brenna
15.09.2023 - 10:10

The staff at this restaurant was excellent. Both employees we interacted with were kind and friendly. As newcomers to the area, we had heard great things about...

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Charlie
15.09.2023 - 10:10

The food at this restaurant is excellent and exactly what you would expect from this type of establishment. However, they really need to install air conditionin...

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Constance
15.09.2023 - 10:10

Today I went to Pancheros with my daughters. We enjoyed cheese and chicken quesadillas, as well as chips and queso. The outdoor seating at this restaurant is fa...

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Int Restaurants
3.9 ★ from 1627 reviews
Ben
21.02.2018 - 20:51

Excellent food, very clean restaurant, service with a smile!

Jill
12.09.2023 - 16:21

Best build-your-own burritos. Best rice, best queso, best tortillas. Love that they press each tortilla from dough in front of you. Sadly, this location was out...

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Last night my Husband and I visited Pancheros on RIverside drive. We were served by the most fun/professional/proficient and polite employees I have ever seen w...

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Doordash
4.5 ★ from 3300 reviews

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