Wendy's - Ionia

It took 5 minutes before anybody knew that we were waiting at the counter. So, we got our food well half of it, they told me that they just got burgers delivered and it would be 4 minutes well it didn't take 4 minutes it took 20 minutes. So, I went back to the counter and no one was around so my hubby came up and said, is there any body around and if so where is my wife's burger at. This lady walked up and said, omg we're gonna get it we only have four ppl working so just freaking hold on I said I've been waiting 22 minutes and she said don't care . I will never go there ever again.

Went there on Saturday night, and we were so disrespected. The female manager with the burgundy colored hair, she was rude. Treated us horrible. Had to wait 45 minutes for our food, and then they tell us that they don't have any chili. The nuggets that we got were supposed to be regular and were given the spicey kind. Now let's get started with the girl that was sorta cleaning the dining room. She probably would have done better if she had stayed off of her phone. Inwhich she had stuffed inside her shirt. She was using whatever kind of chemical that they used and would get food for customers WITHOUT washing her hands. With that being said it was a waste of money to remodel the dinning area, as they are not even trying to keep it clean. It was disgusting.

We're out of items on the menu. Condiments for side out of stock like ranch for the kids chicken nuggets, and tarter sauce for fish. Soft drink machine was out of many of the favorite sodas.Was much cleaner than last time I visited. Still had employees outside of door smoking so customers still had to entry in smokey wall of stink by them not being far enough from entry door of store.

I feel bad for the employees. They must be understaffed. It is by far the slowest worst run fast food restaurant I have ever been. Avoid at all costs.

Very slow to get my food nobody inside or in the drive through. Yet still takes them 25 mins to even get my food.