Wendy's - Huntsville

The food was hot and my order was correct, which is a big plus! However, the wait time was quite long, so make sure you have plenty of time to spare. Unfortunately, the frosty machine was down, and I really wanted a frosty. On a positive note, the pineapple mango lemonade was delicious! You have to try their chocolate chip cookies; they’re fantastic. They also now offer a strawberry frosty. Overall, I was very pleased with the service today.

The food is definitely fresh when it finally arrives, but the wait time is unbearable! I've never encountered such a long line in my life. I made the mistake of going during my lunch break once, and it was a disaster. I tried again after work, hoping for a better experience, but it was just as bad! I really dislike that they’re short-staffed, and I hope they can get some help soon.

My order was messed up, so I called to inform the management. The lady I spoke with apologized and asked me to come back. I explained that I wasn’t in that part of town often. She assured me it was no problem. When I returned a month later, she made sure my order was correct personally. While I was waiting, I noticed how well she interacted with her employees, and I was pleasantly surprised by how great she was. It felt like the love and respect for people had returned to the South. A shoutout to Mrs. Eva!

Staff was kind. They took my order no problem. The wait was insanely long for only 6 cars ahead of me. I?m assuming they are understaffed. Someone needs to come in and help. We waited a long time. Then got home to realize the food was wrong. Asked for aburger with no cheese and got cheese. Ordered a chili and didn?t get a spoon to eat it with. I don?t blame the night staff Iblame management for having them understaffed or under trained or over worked. These are simple mistakes but waiting forever ina drive thru then getting back to a hotel to find out I have nothing you can eat is tough.

The best manager I've ever encountered! Eric is the most professional and friendly person I've come across. He genuinely cares and takes his job seriously! Food: 5/5.