Reviews

Overall Total Score
4.3 out of 5
Impressive | 1633 reviews

What Dana A likes about Kolache Factory - Corporate Stores:
My first visit to this location and I was really impressed by the cleaningles and customer service! Big shut out to Johnny! He made my day with his great attitude and smile! Will definitely recommend. Will be back soon!Food: 5/5 View all feedback. What Abel Melchor doesn't like about Kolache Factory - Corporate Stores:
Staff is friendly and attentive, but whoever is calling the shots (upper management) needs to be called out. Why would you not allow employees to serve a cup of ice water? I could tell how afraid they were of the question when asking for a cup of water. This is not happening at only this location it all of them. At least in Katy at one of the locations, they were kind enough to offer tap water. View all feedback.

Reviews from various websites

Menu
4.8 ★ from 11 reviews
Dejuan
31.01.2020 - 23:12

I visited this site for the first time this morning and wanted to recognise the customer service I received from Johnny. Exceptional. He was very friendly and p...

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Dudley
11.04.2023 - 10:43

This is the best Kolache Factory store to come, the kolaches are always perfect. The staff is very kind and give you the best service; especially Johnny who too...

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Dave
06.08.2020 - 02:32

This is the only place i come to for kola-chi's.. I didn't grow up eating this but it is definitely delicious and with all the different variety's of options yo...

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Lindsey
11.04.2023 - 10:43

Always have what I want, very friendly associates, who are always helpful quick to get me in and out.

Богдана
11.04.2023 - 10:43

Super busy. Don't have an apple reward. But can manually enter card information that is great. How expensive. Pack! Pack!

The Kolache Factory in Tustin has received high praise for its friendly and efficient staff, with particular mention of employees like Johnny and Angel who provide exceptional customer service. While some patrons have noted minor issues like underheated food and limited parking, the overall consensus is positive. Customers appreciate the variety of kolaches and coffee options available, as well as the fast service that allows them to conveniently grab a bite on their way to work. The breakfast options are described as tasty and satisfying, making this location a favorite for many who frequent the establishment for their morning fix. Whether it's a quick breakfast or a midday snack, the Kolache Factory in Tustin seems to consistently deliver on quality and service, making it a go-to spot for many.

Restaurantji
4.0 ★ from 109 reviews
Dana
10.08.2023 - 06:07

My first visit to this location and I was really impressed by the cleaningles and customer service! Big shut out to Johnny! He made my day with his great attitu...

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Melissa
10.08.2023 - 06:07

It's not a vibe! However, service always great, kolaches consistent, mistakes minimal! We are in and out on 10 mins max, which is deal breaker for us bcz we com...

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Mariana
10.08.2023 - 06:07

Very yummy and food. Served warm and fresh.Food: 5/5

Abel
10.08.2023 - 06:07

Staff is friendly and attentive, but whoever is calling the shots (upper management) needs to be called out. Why would you not allow employees to serve a cup of...

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Wandering
10.08.2023 - 06:07

Had a coffee and blueberry muffins everything was deliciousFood: 4/5

Google
4.4 ★ from 360 reviews
Alexis
13.01.2024 - 04:50

Love this location! They're always so fast and nice. The other reviews about Johnny are very accurate. He is SO nice and definitely one of the best workers ther...

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Jen
13.01.2024 - 04:50

Angel was so helpful and really great service. He made good recommendations and gave us all we needed to ensure our office enjoyed this Houston specialty. Good...

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Qaecobi
13.01.2024 - 04:50

Johhny is the best crew! Fast and efficient! And onpoint

brandi
13.01.2024 - 04:50

Came here this morning and a gentleman helped me. I wish I new his name but he was so kind. This was my for time coming here and I’ll never go to Starbucks agai...

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Ma
13.01.2024 - 04:50

Los panecillos que venden son muy ricos, la atención es buena y rápida

Restaurantguru
4.2 ★ from 285 reviews
Int Restaurants
4.4 ★ from 845 reviews
Restaurants
4.0 ★ from 1 reviews
Gastroranking-us
4.0 ★ from 318 reviews

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