Chili's Grill - Houston

We came tonight 4/15/22 to celebrate my father's birthday. we were greeted rudely by a racist short black man. we wanted to talk to a manager and we'll tell ourselves that we can't talk to him and that he was busy on the phone and then was told that we could leave his restaurant. he was not the manager, but he was not right to speak with us. I took this video from him to get crazy

Do not come here it’s very dirty and it took forever to get seated and the waiter took are money and wouldn’t give us change until we got a manager and he still gave us the wrong amount. And the girls restroom had no sink and was very dirty they didn’t take out the trash. There are THOUSANDS of holes in there seats and no a/c. Food was cold and over all I felt like I was in the ghetto horrible location I do not recommend coming here.

I'm giving this 4 stars because I'm giving the staff the benefit of the doubt. The food was okay, didn't taste very fresh. This is why I'm taking a star off. But the service was good. They seemed understaffed during lunch hour and did all they could with just 2 wait staff. They did a great job, kept their composure all throughout our time there. Our waitress checked in on us and was very friendly.

Another good chili's experience, got one of the fancy burgers they offer, the double bacon ranch burger or something similar to that. It could have come with more fries personally and they were out of Blue moon beer which was unfortunate, ended up getting a Modelo, I didn't catch the servers name but he was awesome and very attentive.The burger was really good though I will be getting another for sure in the near future ??

Servers and the host was great. They had an issue in the kitchen, but they kept us informed. The food on the other hand. Chili's food use to be so much better. Probably will not visit again.