Subway - HOOKSETT
Subway
Description
Recent visits to a local Subway have revealed a stark contrast in customer experiences. While some diners were pleased with fresh ingredients and friendly service, others reported serious sanitation issues and inaccurate orders. Concerns arose about hygiene practices, notably when cash handling and food preparation were not adequately separated. Additionally, patrons faced unclean tables, locked bathrooms, and frustrating customer service interactions. Although a few employees shone with their attentiveness and knowledge, the overall sentiment suggests the restaurant has significant room for improvement in maintaining cleanliness and order accuracy to elevate the dining experience.
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After finishing school, I decided to have lunch at this Subway location. I've been to other Subway franchises before, but the one I visited today was a pleasant surprise. The employee working there is incredibly knowledgeable and attentive. One point that stands out is that he uses a clean knife, which reassures me as I avoid non-kosher products. Please consider giving this guy a reward; he truly deserves it!
I had an outstanding experience at Subway! The restaurant was clean, and the staff was really friendly. The person preparing our sandwiches did an excellent job. The ingredients looked and tasted fresh, which is greatly appreciated. Keep up the great work!
It was truly a bad experience.? So me and my parents went to this subway and the first thing I saw. Was food on the tables and the floor, so gross and so not sanitary. We literally had to ask them to clean the tables so we could sit down and eat. When that was done, I went to the bathroom to go wash my hands before I ate. I tried opening the door, but it was locked. And I am assuming both were locked and get this they lost there key to unlock the bathroom doors. So they told us there waiting for someone to come to unlock the bathroom doors. So I sat there looking through my purse for my hand sanitizer, but I couldn't find it. So I was going to wait until my parents finished eating to go home and wash my hands to eat. Sense I couldn't see a hand sanitizer station to use. It took them a hot minute to figure where it was. And it was not in a good visible place to see or find. After all that I sanitized my hands and opened my sandwich. Only to find that the mozzarella was melted to the paper. Which made it hard to get off, so I pulled the sandwich off the best I could. I could barely taste the mozzarella after that, all I tasted was the bread and the tomato. I would have given it Zero stars, if I could. They need to do better on sanitizing and keep the floors and tables clean. Who knows if they keep there soda machine and makes sure that the ice machine is clean as well. And for the bathrooms they should have put up a sign explaining why there locked and couldn't be opened. And I strongly advise that you don't go to that subway.
Unfortunately didn't get the man's name very helpful and informative and our subs tasted so good!
Although they were underoccupied, the two employed who were new did good work. Yes, there was a waiting time, but it was understandable. I ordered a Teriyaki chicken url to wake up? brot? it tasted good?. the app and the voucher worked here. dine available. I recommend this subway.
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QR-Code for the menu
