Dunkin' - Feedback

Coffee, Donuts, Coffee & Tea

Reviews

Overall Total Score
3 out of 5
Good | 105 reviews

Was Nayeli Olson at Dunkin' a mag?
Although they offered more recent flavors (holiday-themed), the young man recommended another option that I decided to try, and I ended up enjoying it. The customer service was excellent! View all feedback.

What Faith slazas dislikes about Dunkin':
The temperature inside the restaurant was uncomfortably high. I know it's warm outside, but I struggled to enjoy my coffee and sandwich without sweating! I can only imagine how tough it must be for the employees working in those conditions. The management really needs to consider installing some air conditioning! View all feedback.

Reviews from various websites

Menu

Last update : 17.10.2022

4.2 ★ from 10 reviews
kosanic-vlatka
Vlatka 17.10.2022 - 14:26

The woman named Kathy was fantastic! The coffee was good (made correctly) and she was pleasant even between helping another customer.

lamar-mertz
Lamar 17.10.2022 - 14:26

Young gentleman that were working weren't paying attention they were on their cell phone I had to wait get their attention

melody-bechtelar
Melody 17.10.2022 - 14:26

Coffee at dunkins can vary between locations, but the coffee here is delicious and the food is always hot and fresh. Would recommend over other locations near by.

polson-forest103
Nayeli 17.10.2022 - 14:26

Although they had some seasonal flavors available, the young man suggested a different option that I decided to try, and I really enjoyed it. The customer service was excellent!

kosanic-vlatka
Vlatka 17.10.2022 - 14:26

Mmm, my coffee was made perfectly. The bagel twist was wonderfully warm and tasty!

Nestled within a Circle K, this Dunkin' has garnered mixed reviews, highlighting significant inconsistencies in both product quality and customer service. Patrons frequently report inaccuracies in their orders, with complaints about rude staff and lengthy wait times exacerbating the experience. While some enjoy seasonal flavors and occasional friendly service, others find the atmosphere stifling due to poor air conditioning. The drive-thru often has long lines, yet the coffee remains a redeeming feature, praised for its taste. With management needing to address service quality and comfort, this location struggles to meet the Dunkin' standard customers expect.

Sirved

Last update : 02.02.2024

3.0 ★ from 24 reviews
kara-lebel
Kara 02.02.2024 - 09:43

I've been coming to this Dunkin' for a few months now, and only one employee has been polite and respectful. The rest have been really rude. My orders are often wrong, and when I ask for them to be fixed, I usually get attitude. At this point, I don’t even bother requesting corrections anymore. I just hope the orders would be more accurate or, at the very least, that the staff would treat customers with kindness.

john-cox-lawyer3058
John 02.02.2024 - 09:43

This is easily the worst Dunkin' Donuts I've ever been to. The quality of their products is incredibly inconsistent. I order a coffee with two skim milks, and more often than not, they end up putting cream or regular milk instead. Today, they had to remake my coffee three times. The last version they handed me just had whipped cream on top! Seriously?! If I were the young guy at the drive-thru, I would be giving those employees a serious talking to. Do you see what the label says? Just follow that! It's not that difficult!

stephen-priest-vine2
Stephen 02.02.2024 - 09:43

It's just like any other Dunkin'! As always, it's quite busy. Situated inside a Circle K, the drive-thru provides satisfactory service, although the trash cans could definitely use some attention. I had no trouble using my gift card from my phone. I picked up five munchkins to enjoy with my coffee. If you're in a rush, you might find it quicker to go inside, as there's usually a line of cars at the drive-thru—after all, it's Dunkin'!

faith-slazas
Faith 02.02.2024 - 09:43

The temperature inside the restaurant was uncomfortably high. I know it's warm outside, but I struggled to enjoy my coffee and sandwich without sweating! I can only imagine how tough it must be for the employees working in those conditions. The management really needs to consider installing some air conditioning!

pablo-a-perez-weed1
Pablo 02.02.2024 - 09:43

30 minutes waiting for a simple coffee, wow

Restaurantji
2.7 ★ from 71 reviews

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