Dunkin' - Feedback

Coffee, Coffee & Tea, Donuts

Reviews

Overall Total Score
3.4 out of 5
Good | 1047 reviews

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Last update : 01.02.2023

3.2 ★ from 22 reviews
vhowe-cactus1
Virgie 01.02.2023 - 13:51

How hard is it to make a medium FV ICED COFFEE W/ SUGAR, SKIM MILK AND A TURBO SHOT?!?! Oh I guess it's the listening and paying attention part that is hard!!!

bwehner-1
Rubye 01.02.2023 - 13:51

Everyone since I left those dunkins, nobody knows how to make coffee?

bwehner-1
Rubye 01.02.2023 - 13:51

Go somewhere else like the aroma joes. the workers here are incapable and annoying to do with, except for Mary, who is great, but only in the early morning.

herman-jeff
Jeff 01.02.2023 - 13:51

The server was slow and not very bright. Food was cold. Coffee was not the right one. When we asked for napkins the fourth time...he finally acknowledged that we really wanted them and handed them to us. Over all his not a good experience at all.

shaun00-1
Shaun 01.02.2023 - 13:51

Went to this DD yesterday on my way home, and the man who took my order was super funny, attentive and beyond courteous. He made me laugh a ton while placing my 30 second order and when I got to the window, he continued to joke around and make me laugh. I wish I caught his name! My coffee was made perfectly, and my sandwich was too! Thank you to the staff there, y?all are great!

Dunkin' Donuts has garnered a mixed bag of reviews, highlighting significant disparities in customer experiences. Some patrons report unsanitary conditions, including unappetizing encounters with trash and cleanliness issues, while others have faced rude staff responses or slow service. Nonetheless, there are positive notes, with many guests appreciating the quality of their orders and the occasional standout service from attentive, friendly employees. Despite inconsistencies, some customers remain loyal, acknowledging the restaurant's potential for good service and delightful offerings. Ultimately, the quality at this Dunkin' seems to hinge on who’s behind the counter on any given day.

Sirved

Last update : 11.04.2024

2.8 ★ from 40 reviews
kate-ehl
Kate 11.04.2024 - 14:41

Once, when I got to the payment window, there was a trash can sitting on the counter where they normally place our food. The trash can looked dirty and was covered in some kind of goo. When it was time to hand me my order, they just removed the trash can without cleaning the counter first. Also, I once asked if I could pay for the two cars behind me since I knew them, but the employee declined, saying they were too busy, which I found odd. On the bright side, they typically get my order right, so I’m giving it 2 stars.

erica
Érica 11.04.2024 - 14:41

If I could give zero stars, I would. I ordered a drink today and noticed something floating in it. When I got to work and poured the drink out, I discovered a dead mouse in the cup. I will never return to Dunkin Donuts!

todd-goodman
Todd 11.04.2024 - 14:41

This Dunkin' can be hit or miss. I think they train their staff on-site, which can occasionally cause delays. However, during my recent visit, they were fast and processed my large order perfectly.

garrick-brewer
Garrick 11.04.2024 - 14:41

The restaurant was tidy, and the service was prompt. My companion had no issues, but I found my coffee to be somewhat diluted. Interestingly, after trying it, the other person shared my opinion. Nonetheless, I would definitely be willing to return to this Dunkin' again.

Google
3.8 ★ from 116 reviews
Tripadvisor
3.5 ★ from 8 reviews
Int Restaurants
3.7 ★ from 769 reviews
Restaurantji
3.1 ★ from 92 reviews

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