Wendy's - Homewood

Guy at the window 2/17/24 7:00pm said good change was jacked up so he asked me for a quarter my meal was 11.21 I gave him 20.25 he just gave me back 9.00 mgmt need to check into why the change is “jacked up” as he said smh I wonder is that happens all

5 th Wendy problem differential places that is it about gloves and diner in close and not enough responsibility so I decided stay away Wendy’s for while until new management and implement!

How is it possible this location 213 State Farm Pkwy, Homewood, AL 35209 remains open? Horrible service and staff. I have complained to management on several occasions concerning hour of operation...place is NEVER open at 6:30 am. Wendy 's corporation check the time of when they have a single order/sale in the last 3 months at 6:30 am. Let me answer for you NONE! Because despite someone inside being present. They will not take your order. Your company statement (see below) is a pure unadulterated lie. I read the reviews and clearly, Your company is ignoring the multiple reviews with almost the exact issue. This is possibly a waste of time, but posting in advance because I plan to go to this location again this morning Friday 1/26/2024 to show they are never open. I will post video proof on social media. Just maybe it will finally get the right person attention to improve service in the community where you are located. You need to shut this place down, if you are unwilling to provide the advertised service during your posted hours of operation!!!! McDonald 's, Whataburger and Chick-fil-A are always open in the morning during their advertised hours of operation. Take note.... so it can 't be a staffing issue!!From Wendy 's Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Not give there is not a rating for anything. Arrived in line at the drive thru on 11/16/23 at 3:23pm. There was 1 car in front of me and they did not take this customers order until 3:44 pm. (Not to mention the person had an attitude taking the order) I pulled up to the speaker no one said anything until 3:55pm and at that time it was we’re doing a shift change it will be 5-7 min. You should just close this store immediately

Drive through. The cashier replied harshly to my husband. We asked for a baked potatoe with sour cream and butter- we got one with sour cream and ketchup packets.The chicken wrap was open and the aluminum wrapper was only half on, liked like someone just didn't bother to wrap it up. They did not even give us the burger, so we had to drive back around and wait again to get the rest of our order. Service is lacking and food was half done.