Los Parras - Holyoke

I ordered a smothered beef burrito, which had only about two spoonfuls of what I assume was ground beef inside, all wrapped in a tortilla that was the size of a... read more I ordered a smothered beef burrito, which had only about two spoonfuls of what I assume was ground beef inside, all wrapped in a tortilla that was the size of a baby blanket. It was soaked in canned green chili sauce and came with a side of beans and rice. This dish cost $13. I also had a flat Diet Pepsi for $4. My wife ordered the same $13 burrito along with a house margarita for $8. Our total came to $40. While I'm open to spending that amount for lunch, I expect a quality meal for the price. Honestly, I don't think my plate had even a dollar's worth of food; most of it was just tortilla. We visited Los Parras about a year ago and enjoyed the meal, but the quality seems to have declined since then. On a positive note, the restaurant looks remodeled and clean, but I should have paid attention to the fact that it was mostly empty during lunch on a Saturday.

I ordered a plate of fajitas, adding shrimp and chicken, along with charro beans as a side. Unfortunately, I didn't receive the charro beans; instead, I got a p... read more I ordered a plate of fajitas, adding shrimp and chicken, along with charro beans as a side. Unfortunately, I didn't receive the charro beans; instead, I got a plate full of tomatoes, onions, and green peppers. It felt like I was served a plate of vegetables instead of what I had ordered, which was frustrating. To make matters worse, the owner suggested that I return the plate and intended to charge me for the meat that should have been included from the start. This was, without a doubt, the worst service I have ever experienced.

The restaurant may not be fancy, but it has a bright and clean atmosphere. The service was quick and friendly, and the food was served hot and tasted wonderful. read more The restaurant may not be fancy, but it has a bright and clean atmosphere. The service was quick and friendly, and the food was served hot and tasted wonderful.

I had the worst dining experience of my life at this restaurant. The service was atrocious; we waited two hours for our meals and only got one drink refill when... read more I had the worst dining experience of my life at this restaurant. The service was atrocious; we waited two hours for our meals and only got one drink refill when our food finally came. If I could give negative stars, I absolutely would. It was so frustrating that I could have prepared five meals at home in less time than it took to get a drink. Overall, it was a dreadful experience, and I will never go back. Avoid this place at all costs!

The food was incredible, and the service was both friendly and prompt! read more The food was incredible, and the service was both friendly and prompt!