Reviews - Small Batch
Reviews summary
This restaurant offers potential but often falls short in service and food consistency. Patrons report long wait times, unprepared staff, and cold or overcooked meals despite a light crowd. However, there are bright spots; many guests rave about the delightful shakes and friendly staff, especially during special occasions. The ambiance is well-received, and the food presentations impress. While some diners have vowed not to return due to frustrating experiences, others anticipate their next visit, drawn by the enticing shake options and pleasant atmosphere. Expect unpredictability during your dining experience.
Reviews from various users
Last update : 04.05.2023
We waited at the door for over 10 minutes while the staff appeared to be avoiding us. Once seated, we placed our drink order and waited for 20 minutes with no sign of our server returning. The table behind us was seated and served their drinks within 10 minutes. Despite there being a total of 4 waiters and only 6 tables, we will not be returning to or recommending this restaurant.
Wow. Super cool place to get amazing milkshake art. My daughter loved the ?It?s a surprise? shake. I had the Dreamsicle. Cool place. We saw the food coming out to other tables and it looked great. We will be back.
I typically give this restaurant a 5-star rating because of the exceptional service! Brandon was incredibly attentive, friendly, and had a good sense of humor. We visited for a special occasion - a large family gathering for my 8-year-old's birthday - and he truly made the meal memorable. The food was delicious, and the shakes were exceptional.
I arrived at 12:05 and was seated at the bar at 12:10, even though two people came in after me. I ordered a bacon Jalapeno Marmalade and Feta Burger, but after waiting for twenty-five minutes, I finally received my meal. I requested my burger to be cooked medium, but it arrived overcooked and crispy. The restaurant was not very busy, but more customers arrived after I was seated. Interestingly, the two people who came in after me received their food, finished eating, and left before I received my burger. I was disappointed with the slow service and lack of attention from the kitchen staff. Overall, I will not be returning to this restaurant.
Call ahead and make sure they're actually open and ready to serve you food. We were one of three patrons and they had about five staff to serve everyone. They didn't seem well prepared and they made excuses that they were training new hires and they had a shift change. Hamburger was request medium well judge by the photo and it was cold. Glad that we live in the country and do not have to pay that much damage.
Last update : 07.09.2023
I thought this restaurant was absolutely charming! It seems to be struggling a bit due to the pandemic. The service was not great; it was quite slow and our server seemed unfamiliar with the menu. I'm hoping that was just because they were new. On the bright side, the food was fantastic! We really enjoyed the sunshine-loaded fries, and the burgers were unique and delicious. The cocktails were quite sweet but still really good. I loved the casual yet trendy atmosphere. I will definitely return to try more!
Wow! This is such a fantastic spot for incredible milkshake creations. My daughter absolutely loved the “It’s a surprise” shake, while I enjoyed the Dreamsicle. The atmosphere is really neat, too. We noticed some delicious-looking food being served to other tables, so we’re definitely planning to return!
I decided to try this place out because of some of the good reviews it had. It was a little busy as expected for any restaurant on a Friday night, but the wait was well worth it because the food was absolutely superb. I will definitely recommend this hidden gem to friends and family and will be back to try other menu items. The Mac cheese burger is a must try!!!
This place is a hidden gem! I would never have discovered it if I hadn't visited the pediatrician across the street. We came here for the first time today, and the service was incredibly quick and attentive. The food was simply outstanding—if you enjoy spicy food, you have to try the Diablo burger. The burgers are cooked to perfection, juicy, and full of flavor. We were too full to try a shake, but they looked fantastic. We will definitely be returning soon. Five-plus stars all the way!!!!!
This place is awesome! We drive about 45 minutes to go there, but it’s worth it!! The food and shakes are amazing! Update: they seemed to be short staffed this visit (2/2022). Food was still good, but we had to wait over an hour. Consider time when you go. We had young children with us this visit so that was hard to manage with the wait being so long.
Last update : 01.04.2025
Super duper amazing. I really enjoyed the shakes. A very pleasing presentation and delicious flavors. It's a Suprise shake was a great surprise. My crew and I thoroughly enjoyed it. The food was also great and friendly staff. We will be back again.
I?m giving this place a 5 because of the service mostly! Brandon was absolutely amazing and attentive and kind. Not to mention a good sense of humor. We came for a celebration meal, a great health report and birthday gathering for my 8 year old! And he madethis meal even more special! The food was good and the shakes are definitely fancy!
Walked in at 12:05, seated at the bar at 12:10. Only because 2 people walked in after me. I placed my order for a bacon jalapeno jam and feta burger. I was about to walk out after 20 minutes but at TWENTY -FIVE minutes I finally got my meal. I asked formedium and it was killed 2 times over, crunchy burger meat. The place wasn't busy, however after I was seated other peoplewalked in. BTW those 2 people who came In after me placed their orders after me got their food, ate and were gone just as I gotmy burger. I won't be back. Kitchen staff?
Could have been better. I came an hour before closing there were only 4 other patrons in the restaurant. I placed my order: loaded tots, 1 Mac Daddy burger (had a lot of Mac n Cheese which is great) 1 Quesonario (had little Queso on it) and 2 sidesalads. A customer waited a few feet away from me for what feels like 10 minutes for a milk shake while she had already receivedthe rest of her carry out order, she was getting irritated and informed them that she was thinking about getting a refund for itbecause if how long it was taking to get her shake, it felt as if it took her requesting a refund for her shake to be given toher. I sat at the bar for around 20 minutes(from the time I placed my order til the time my burgers came out to me) without somuch as a word of when my order would be ready, I did hear a lot of commotion from the kitchen which sounded like laughter andtalking. by then I was the only customer left. The two servers I saw looked a little stressed but were polite when they didspeak to me throughout my experience. A few minutes later I was informed that my food was ready but there were no more saladsavailable, I told the server that I would take sweet potato fries instead. She came back a few minutes later with both burgersand told me they had enough lettuce for 1 salad and again asked what side I would like in place of the other salad which Irepeated sweet potato fries. Because they had to be cooked it took a few more minutes which meant my burgers would have to sitat the bar with me getting cold. The salad looks as if it were just thrown together a 3 strips of bacon which looked as if theyhad been put in a fryer, chopped lettuce and two thick slices of tomato and a few carrot strings. By the time my fries came outto me it was past 9:30pm. I would have rather the burgers had been kept under heat if possible while I waited for the fries tofinish cooking so they would not get cold. I have been a manager in the restaurant industry for ov
Waited at doors over 10 min to be seated while staff seemed to play a game of not it. Once seated gave our drink order waited 20 min and she never came back. The table behind us was seated and had drinks within 10 min of being seated. There was maybe atotal of 4 wait staff and 6 tables w guest. Will not be going back or recommending this establishment
