Small Batch - High Point

The burgers are AMAZING, Service is AWFUL. When we got to the restaurant there were only 2 tables occupied, they took forever to take our order. People started... read more The burgers are AMAZING, Service is AWFUL. When we got to the restaurant there were only 2 tables occupied, they took forever to take our order. People started to come into the restaurant and they started to serve the food to those tables way before us, they brought the food in parts not all together, their excuse was that the servers got mixed up and served the other tables our food.Like I said the burgers are INCREDIBLE, I order sweet potato fries and they were absolutely cold ?Great burgers, not the best service

Have been here before we knew what to expect…a great burger. We went mid afternoon, it was slow as was the service. There were plenty of people working so we ca... read more Have been here before we knew what to expect…a great burger. We went mid afternoon, it was slow as was the service. There were plenty of people working so we can’t blame it on lack of help, just help that was in the wrong profession! We received one menu for two of us and it too longer than average to order. Burgers were ordered which the side was fries. Twice each we requested “crispy” fries. Burgers and fries arrive in a small frying pan. The burgers were great, the fries were not cooked and not even close to crispy. We both did not eat the fries. The server only came back after we finished the burger to check on the food. We advised our disappointment of expecting a great burger we got that) with crispy fries which we did not get). She noted on the order crispy, the cook we guess didn’t know how to prepare them. She offered a replacement of fries however we finished our burger and did not want them nor to take them home as she offered. We asked for credit and check. After five or so minutes with still no bill, the server brings us new fries, supposedly crispy as we declined them. We were advised that no credit would be offered as fries came with the burger as a “ set” price. Not even a discount! Our server showed no emotion or checked up frequently on how our experience was. Have written hundreds of reviews this was not a good experience and this place is off our list to come back too

Long story short.... food is WAY overpriced with small portions. I had the smoked batch burger and fries. The pork belly was nothing but fat you couldn't chew.... read more Long story short.... food is WAY overpriced with small portions. I had the smoked batch burger and fries. The pork belly was nothing but fat you couldn't chew. The bacon was barely cooked. My fries were all pieces less than 2 Long like it was the bottom of the bag. The service was terrible.... our waitress stayed at the table beside us talking to what appeared to be friends and left us hanging. For my meal it was $20.00. I won't go back.

Walked in at 12:05, seated at the bar at 12:10. Only because 2 people walked in after me. I placed my order for a bacon jalapeno jam and feta burger. I was abou... read more Walked in at 12:05, seated at the bar at 12:10. Only because 2 people walked in after me. I placed my order for a bacon jalapeno jam and feta burger. I was about to walk out after 20 minutes but at TWENTY -FIVE minutes I finally got my meal. I asked formedium and it was killed 2 times over, crunchy burger meat. The place wasn't busy, however after I was seated other peoplewalked in. BTW those 2 people who came In after me placed their orders after me got their food, ate and were gone just as I gotmy burger. I won't be back. Kitchen staff?

Super duper amazing. I really enjoyed the shakes. A very pleasing presentation and delicious flavors. It's a Suprise shake was a great surprise. My crew and I t... read more Super duper amazing. I really enjoyed the shakes. A very pleasing presentation and delicious flavors. It's a Suprise shake was a great surprise. My crew and I thoroughly enjoyed it. The food was also great and friendly staff. We will be back again.