Reviews - Giannos
Reviews summary
**Restaurant Review: A Mixed Culinary Experience**
Nestled in North Carolina, this restaurant has garnered attention for its authenticity and flavorful Italian dishes. While many diners rave about the delicious options and welcoming atmosphere, experiences can be hit or miss. Some guests appreciated the attentive service, while others noted inconsistent food quality and presentation issues. Highlights include a particularly sweet sauce and a creative pasta selection. Despite a few service and food critiques, the overall vibe is charming, making it a popular choice for both casual meals and special occasions. Many patrons leave impressed by the warm hospitality and are eager to return.
Reviews from various users
Last update : 01.04.2025
We arrived about 1645 on Sat and there was about a 20 min wait, not bad. The food and service were great, the bread was probably the worst I 've ever had at a restaurant and tasted like left over microwaved dinner rolls from S*m 's C**b. The tab wasreasonable for 4 people and when we left, the parking lot was packed with people waiting to get in. Our overall experience getsan A and we 'll definitely be back!
The food was amazing, but overall our favorite part was the way we were received and felt so welcome by the staff, specifically by amber and Rafael. Amber was always making us laugh and she would always make sure that we were ok. By far one one of ourfavorite restaurants. This truly shows that great customer service makes the difference.
Love this place! Got a to go order and one dish was missing I went back in to let them know and they actually apologized and were so kind. I am impressed with that as many places do not value customer service anymore. I felt valued and appreciated as aperson and a customer! Excellent food and SERVICE!!
I just want to say that by far this has been one of the best experiences that I?ve had at a restaurant. Everything about was just perfect but I have to highlight one thing and is the customer service 100. I don?t know if it was the person that tookcare of us as clients amber and her husband Rafael) which were the nicest people with us. I felt so comfortable and like home.I?m usually really picky and don?t like to go to restaurants because I?m not attended good, but I?m definitely coming back. I?vetried other restaurants that have top food but the customer service just makes the food taste wayyyyyy better.
We celebrated our 9th anniversary at the place where we first met. The food was outstanding, and our server, a young lady, was wonderful. I had the Cajun Shrimp Pasta, and my husband chose the Chicken Parmigiana, which was slightly sweet. The portions were generous, so you definitely won’t leave hungry. Thank you, Giannos, for making our evening memorable once again.
Last update : 04.03.2025
To be honest, every selection I 've had here over the years is a bit heavy but yet, I continue to eat here on occasion. Parking: Somewhat confusing parking lot entrance! Service: Takeaway Meal type: Dinner Price per person: $10–20
Brian waited on us tonight and was such an attentive and kind waiter! The woman training him was great as well! Food: 5 Service: 5 Atmosphere: 5
Amazing food, amazing atmosphere! We love Giannos! Service: Dine in Meal type: Dinner Price per person: $100+ Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Seafood
Had dinner at Giannos Italian Restaurant the other night, and it was an amazing experience! The food was absolutely delicious, with rich flavors and great portion sizes. The pricing was very reasonable, making it a great value for such high-quality dishes. On top of that, the restaurant had a warm and inviting atmosphere that made the meal even more enjoyable. Highly recommend Giano's for anyone craving authentic Italian food! Service: Dine in
This lasagna ruined my day! what should I do im thinking about suuing Ive been craving some lasagna and I make it so good but didnt have time so I settled for pickup and it wasn’t even good or had meat and now my stomach is hurting so bad, the sauce looked so oily? it must been too much grease but yeah if u want lasagna dont come here! everything else is lovely though and the lady at the front register was amazing Food: 1
Last update : 10.11.2023
Every time I go to North Carolina, I make it a point to take my family to this restaurant for a meal. Unfortunately, during this visit, the food did not meet the high standards I've come to expect. If there’s a new chef in charge, they definitely need more training. The service was good, but the food was quite disappointing. I paid for my meal, but to be honest, it felt like I should have been compensated for the lackluster food I received. I rated them 3 stars primarily for the service, and the restaurant itself was clean.
The food is excellent! I always leave satisfied after visiting High Point. I highly recommend trying the build-your-own pasta and the vegetable pizza.
Last update : 05.05.2023
I just want to say that this has been one of my best dining experiences at a restaurant. Everything was absolutely perfect, but I have to particularly highlight the customer service, which was a 10/10. I don't know if it was because of Amber and her husband Rafael, who took care of us, but they were the nicest people. I felt so comfortable, almost like I was at home. I'm usually very picky and tend to avoid restaurants because I don't receive good service, but I will definitely be coming back. I've been to other places with great food, but the customer service here truly elevates the dining experience.
We arrived at Sat around 4:45 PM and had to wait about 20 minutes, which was reasonable. The food and service were excellent, but the bread was the worst I've ever had at a restaurant; it reminded me of leftovers reheated in the microwave. The bill was fair for four people, and as we left, the parking lot was packed with people waiting to enter. Overall, we had an A+ experience and will definitely return!
I visited for lunch and opted for the lunch buffet, which I believe was about $10. When I entered, the staff immediately asked me what kind of pizza I wanted, ensuring it would be available on the buffet. The food was excellent, and I highly recommend giving it a try!
Service and staff were very friendly. The portion sizes were large and prices were very affordable. Will definitely be back!
Great tasting authentic Italian food. Be aware the sauce is on the sweet side?. If you don?t like sweet pasta sauce you may not love this food. It?s easy to get a table and no waiting on a Friday evening after work. We saw only one waitress with way too much to keep up with. She did have ?helpers? and Overall she did pretty ok, but I?m sure if the place was staffed properly she would have been really great. Most importantly, the food was delicious, I would recommend. The staffing and the efficiency of the server could have been better for sure.
