Subway - Herrin

#36 - Fast Food - Herrin, American, Sandwiches
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Subway

Subway
4.1 / 5 (2650 reviews)

Description

A neighborhood Subway shows stark contrasts: consistently clean, affordable and capable of quick, fresh sandwiches when staffed well, yet service quality fluctuates. Friendly, hardworking employees are praised, but complaints note wrong or sparse orders, rude managers, locked doors, and restrooms out of order. Online ordering and rush-handling are handled well at times; overall the spot feels improved under new management but reliability remains inconsistent—best for quick takeout if you accept occasional hiccups.

Last update: 17.01.2026 from: alicia

Feedback

★ 4.1 / 5 from 2650 reviews
lexi
10.11.2023

I don't normally like doing this and I have never had a problem with this subway before, but tonight was a horrible experience. Two new guys training, understandable. My sandwich looked sad, there was barely anything on it. When I told the manager she had an attitude the whole time with me, but I wasn't even mad. I just wanted a new sandwich. She was talking about me and making it seem like I was awful for wanting a new sandwich, like it was bothersome but the first sandwich was disgusting. Just disappointed because I love subway but this was not a good experience.

nathaniel-ozment
10.11.2023

The Boss! Nuf said! Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Meatball Marinara

peggy-gourley
10.11.2023

They made my sandwich wrong and in the past I paid with debit card and got charged for 3 sandwiches and only got 2 and never refunded my money so I suggest checking your receipt before you leave the cash register Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 1 Atmosphere: 3 Recommended dishes: Steak Cheese

alicia-kessel-bush01
03.03.2025

Fast and good

michael-norris-4
03.03.2025

I have placed an order for pick up on the app twice in one week and all 3 sandwiches were wrong. The second pick up said it was ready on the app but I waited 20 minutes in the store for it. Wasting my money..

FAQ

The restaurant is accessible and can therefore also be used with a wheelchair or physical limitations.

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