Reviews
What catherine Elizabeth Mason doesn't like about El Pollo Loco:
My family and I ordered to go, and they forgot a part of our order. My sister drove back, and once she came back to eat, she found a hair in her burrito. I had to go back again, and informed them but they didn?t seem to care. They didn?t even look in the burrito when I was showing them. There was clearly a red, long hair, the same as the woman in the front giving orders. They didn?t honor what I asked for, so I got a... View all feedback. What Veronica Salceda likes about El Pollo Loco:
The cashier Carmen was GREAT!! She greeted me with a Beautiful smile, listen to me, when above and beyond to help me on what I wanted. She was great, friendly, courteous, knowledgeable and fast, she deserves to be recognized. View all feedback.
Reviews from various websites
Ugh. I went through the drive thru and ordered a Fit Bowl, specifically the Double Chicken Avocado Protein Bowl As you can see, I didn 't get any Avocado. The w...
read moreMy family and I ordered to go, and they forgot a part of our order. My sister drove back, and once she came back to eat, she found a hair in her burrito. I had...
read moreYou may like the food here but good luck waiting in that line. They are always closing the lobby and forcing their customers to get food through the drive throu...
read moreThis place is great but unfortunately they made the permanent decision to remain drive thru only after covid became a thing. So the lines are long and makes it...
read moreLook at her, I think the service is very bad because when she is ordering, a man came to complain about her incomplete food and the worker accused him of attack...
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read moreI love Pollo Loco, but it seems like the staff there isn't very enthusiastic about their jobs.
This is our local Pollen Loco, and out of the hundred times I've visited, I've only had the wrong order twice, but they fixed it right away. The morning manager...
read moreI really like it because Lo Hasen Sabroso grilled their food perfectly, and their staff was very attentive. I loved it!
Me encanta el pollo loco.
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