Kittchen - Hawkshead

No cats and no food.We enquired about this place after seeing the nice menu and the cat lounge. This is a really fun concept and something I was really looking forward to. We were told the lounge would be open until 8pm. After coming back at 630pm we were told the lounge was closed. I asked what times they open the following day and was given the answer: “12pm until we get tired”. We then attempted to order some nachos after seeing them being served to a number of other customers only to be told they are no longer serving food. At 7pm. On a Saturday evening. I am incredibly disappointed by the staff and their lacklustre attitude and service. Why offer food and cats if you can’t be bothered to keep up with this?

A bit disappointing.I had high hopes for this place the first time I saw it. I went inside and the bloke informed me that the cat lounge would be open until 8pm ideal for us as my partner is a massive cat fan.However, the following day we went for a drink at 6:30 and saw that the lounge was closed, as well as the kitchen. We asked about this and were told it is open until ‘we get tired’…It’s a good thing these people aren’t paramedics…

Recently visited for the second time now with a year between visits and it’s been just as delightful as the first time.Although the only food available on the day was nachos, these were top notch and some of the best I’ve had.There are 7 cats I believe and they’re all incredibly cute and like to wander about to keep us humans entertained.Love that you don’t pay for entry so you don’t feel like you’ve already spent loads when you get in.Read some reviews about the staff being rude but this just isn’t the case, they’re all very friendly and engaging and are happy to recommend something.Coffee could be a little hotter.

What a hidden gem!!!! Myself and my husband are so ao happy we stumbled across this fabulous place!! The staff were sooooo helpful and kind and soooo welcoming ! A girl that does not drink beer/ale/cider the girl that served us (i didnt get her name helped me pick the perfect ale for me cats are so lush… dont forget to clap for the little black cat when he goes on the wheel! We cant wait to come back! And the food looks insane!!!!

Asked for hotdog for youngster. Not allowed in as grandson is too young so had to wait outside in rain for hotdog as they don’t do to takeaway! Paid £40 for yuk!!!! Really not impressed!!!