Roomes - Havering

Arrived at 3.30pm and restaurant still had people in but could see staff looked liked they were packing up. Ordered tuna melt and 2 teas price outrageous just u... read more Arrived at 3.30pm and restaurant still had people in but could see staff looked liked they were packing up. Ordered tuna melt and 2 teas price outrageous just under £20! Food arrived had to send back as was semi cold staff didnt seem to care. Food came back warm. During our time in restaurant could here an argument in the kitchen and heard what they expect to come in here at 4 and then complain obvious was talking about us as they pointed and looked in our direction. When we left I said have you a problem ? They looked sheepish and said if you want to slag your customers off maybe do it quietly and dont point at us when someone asks who you were talking about and get your facts right we did not complain would you eat semi hot food. No. They did say sorry just had busy day said no excuse. Wont be visiting again.

My wife had the tuna melt which came with salad, the salad was terrible, brown round the sides and dry, looking days old, when I spoke with one of the staff she... read more My wife had the tuna melt which came with salad, the salad was terrible, brown round the sides and dry, looking days old, when I spoke with one of the staff she just shrugged her shoulders I asked if she would like to eat it to which she answered I don't eat salad !!!!!! I told her that it should never have been served to which she replied I'll take it and show to the chef !!!!! that was the last I heard on the issue,,, a restaurant should never serve food like this

Very poor service all my dining chairs vinyl have cracked and peel email mr roomes about them but not a email back will not buy there again there ken bacon read more Very poor service all my dining chairs vinyl have cracked and peel email mr roomes about them but not a email back will not buy there again there ken bacon

Instead of meeting for a coffee in the usual over-priced places we decided to meet up In Roomes. We were there by 10am after parking in their car park. Coffee a... read more Instead of meeting for a coffee in the usual over-priced places we decided to meet up In Roomes. We were there by 10am after parking in their car park. Coffee and tea very good together with crumpets, croissants and massive tea cakes. This is definitely our new place to meet. Light, bright and comfortable seating. The salad bar looked so appetising so next time we're meeting for lunch. Lovely atmosphere, helpful staff. The actual shop is like a mini John Lewis with such a good selection of everything from crockery, clothes to gorgeous lingerie with lots of brand names available. Keep up the good work Roomes and long may you be the highlight of Upminster and the surrounding areas.

After exploring Roomes with my family and browsing through each floor to see all the store had to offer, we stumbled upon their restaurant. Despite arriving at... read more After exploring Roomes with my family and browsing through each floor to see all the store had to offer, we stumbled upon their restaurant. Despite arriving at lunchtime when it was quite busy, we were able to find seating easily as the staff efficiently cleaned tables after customers left. While there were long queues during peak times, the staff worked quickly to replenish and move the line along. The prices at the restaurant were a bit on the higher side, with a bottle of water priced at £1.60 and fizzy drinks at £1.90. However, the food was of good quality and generously portioned – the muffins were particularly large and a great value at £1.90. The menu offered a wide variety of options, including a kid's menu, ensuring there was something for everyone. I regret not arriving earlier to try their breakfast, which included 2 slices of toast, 6 other items, and tea or coffee for a reasonable price of £6.40. Overall, a positive dining experience at Roomes.