Dining At Element Kitchen - Hatfield

We didn't have our reservation, but the restaurant was empty. Could we have dined on a Sunday? read more We didn't have our reservation, but the restaurant was empty. Could we have dined on a Sunday?

The service was quite fast and fast, although at the time there were very few other diners; the food was good and enjoyed by all parties. I was disappointed to... read more The service was quite fast and fast, although at the time there were very few other diners; the food was good and enjoyed by all parties. I was disappointed to say that Parmesan cheese would cost extra with the Pasta bowl, and that the staff would not direct our attention to the discount offer for hotel residents. these topics were advised to the hotel management.

On 27 november we booked a table for eight on a Sunday lunch application. we were received from them. we were the only customers in the whole restaurant. we wai... read more On 27 november we booked a table for eight on a Sunday lunch application. we were received from them. we were the only customers in the whole restaurant. we waited while the table was set to our party, we found that during our visit there were no additional diners in the restaurant. the food proportions were small and not good, we are native and we like to support local businesses that we like to eat.

I made a reservation mainly to take advantage of the 10% discount, but it wasn't applied automatically, and I had to request it. Additionally, the quality of th... read more I made a reservation mainly to take advantage of the 10% discount, but it wasn't applied automatically, and I had to request it. Additionally, the quality of the food was very disappointing.

We had afternoon tea, but it wasn't worth the £15. There was no salad, crisps, or even a little garnish on the side. Each person only received two finger sandwi... read more We had afternoon tea, but it wasn't worth the £15. There was no salad, crisps, or even a little garnish on the side. Each person only received two finger sandwiches, two tiny scones, and three small cakes to share between us. We weren't offered a refill on our drinks, and the beef was very undercooked. If it weren't for the £10 welcome voucher, we would have been disappointed paying £15 for such small portions. However, since we only paid £5 after using the voucher, what we actually received was probably only worth that amount.