Reviews

Overall Total Score
3.7 out of 5
Very good | 648 reviews

What Tibo Piron doesn't like about Brewers Fayre Potters Arms:
Well what can I say… waited to be seated although empty, ordered drinks once seated waited 15 minutes and then had to ask again.. staff very poorly trained.. infact staff don’t care.. bar staff asked am I paying cash as he would like a tip!!!...I gave him a £10 tip and then half an hour later he said he spilt it with the table staff as I didn’t tip them!!! I left Harlow 18 years ago and lived in church Langley.. woul... View all feedback. What Tibo Piron likes about Brewers Fayre Potters Arms:
I love this restaurant . I was greeted by the manager as we walked into the restaurant with a nice warm welcome. The food was Delicious My burger just melted in my mouth and the Chips were nice and hot and crispy.We were served by...a beautiful young lady I believe her name was Nicola. She was so friendly and very helpful and helped us choose what desserts to have. You could tell that she was very busy as the restaur... View all feedback.

Reviews from various websites

Menu
4.2 ★ from 13 reviews
Steve
23.05.2022 - 14:50

Highly Recommended. The lady who served us was lovely and helpful, the food was good and the price was great!

Fred
23.05.2022 - 14:50

Food was cold and over cooked here before we thought we'd give it another try what a disappointment once again staff brilliant but let them eat food every time,...

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Selina
23.05.2022 - 14:50

Visited last night, great service, food very nice, will visit again. we were served by sydney a young waitress she loved working there and she was very helpful....

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Colin
23.05.2022 - 14:50

Visited back in November and deserved a mischief, review. I was encouraged by Emily to audit the new manager and see the changes. So we were happy... Busy atmos...

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Tibo
23.05.2022 - 14:50

I love this restaurant . I was greeted by the manager as we walked into the restaurant with a nice warm welcome. The food was Delicious My burger just melted in...

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The Potters Arms has garnered a mixed bag of experiences from patrons. While some praised the warm welcome and delicious food, many others reported consistently poor service and frustrating wait times for meals and drinks. Guests frequently noted disinterested staff and mishandled orders, leading to disappointment, particularly for families. Despite a few positive mentions of attentive waitstaff and enjoyable dishes, the overwhelming sentiment was one of dissatisfaction. Whether it was cold or overcooked meals or chaotic service, a significant number of diners left vowing never to return. Overall, the Potters Arms struggles to meet customer expectations.

Gastroranking-it
3.4 ★ from 10 reviews
Alexandra
30.04.2024 - 04:34

Great food and brilliant service by our lovely waitress Kayleigh. Very professional, attentive and charming. Will definitely be coming again!

Newfield4
30.04.2024 - 04:34

Long story short, do not frequent this place. Closed more than open. We stayed in the adjacent Premier Inn, this the local eatery/pub for said hotel. During the...

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Roving34515221802
30.04.2024 - 04:34

Laura was very helpful and offered to help with anything i may need and made sure to check for any allergies , the food also came quick and tasted great :

UKTerry
30.04.2024 - 04:34

We made a lunch reservation online and received an email confirmation for Potters Arms Harlow. However, upon arrival, we were informed that they were only servi...

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Debbie
30.04.2024 - 04:34

It was the worst food we have eaten (well we didn’t eat much of it) it was cold and very over cooked in fact it was burnt and when we told the waitress she just...

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Bookatable
4.0 ★ from 8 reviews
Tripadvisor
4.0 ★ from 325 reviews
Zomato
3.8 ★ from 4 reviews
Gastroranking-uk
4.0 ★ from 288 reviews

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