Rustic Cafe Tapas - Hanmer Springs

Just stopped in for a late breakfast was pleased to receive a huge plate full of incredibly cooked breakfast, topped off with a delicious milkshake. Service was great, beautiful clean sunny tables outside 10/10 massive thank you to the chefs staff. Price per person: $60–70 Food: 5 Service: 5 Atmosphere: 5

Excellent coffee and the Gluten free Carrot cake was delicious Dietary restrictions: Gluten free Carrot cake recommended othe GF options Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 4 Parking options: Free of charge street parking

1 Star We visited this establishment during a weekend trip to Hanmer and were disappointed with both the food quality and the customer service. We ordered poached eggs as part of the big breakfast, but all four eggs were overcooked and hard. At $27.50 per meal, we expected better. When I politely and discreetly requested a refund for the eggs, the cook acknowledged that they were not up to standard. However, the woman who seemed to be the manager approached the situation with hostility. Without asking for further details, she loudly and harshly threw the money into my hand, saying, HAVE A GOOD DAY, in a tone that felt aggressive and dismissive. She then abruptly announced to a staff member, I 'm going on a break now, leaving us feeling anxious and humiliated. This is the first time I 've ever had to return food or request a refund, and the handling of the situation left us deeply unsatisfied. Unfortunately, this experience has deterred us from returning to this café on our regular trips to Hamner.

We always eat here when we visit Hanmer Springs. Light and fluffy pancakes with a generous amount of fruit plus berry compote. My partner enjoyed his poached ages and bacon on toast. Decent sized coffees with good flavour. Yum! Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Pancakes with Berries, Eggs and Toast

Fantastic burger, really glad I picked here over the fish and chip shop next door Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5