Taco Bell - Hampton

It seems like they are not familiar with their own menu and can't distinguish between beef and steak. read more It seems like they are not familiar with their own menu and can't distinguish between beef and steak.

We arrived at the drive-thru and were asked to wait for a moment. After waiting for 30 minutes at the screen, we eventually drove up to the window where the sta... read more We arrived at the drive-thru and were asked to wait for a moment. After waiting for 30 minutes at the screen, we eventually drove up to the window where the staff remained silent. It was only when we reached the window that she explained she was behind on orders and needed to clear the screen before we could place an order. Despite the long wait, she mentioned that they were overwhelmed with DoorDash and Grubhub orders. It was frustrating that this information was not communicated earlier, as we waited in silence for half an hour without any response. Interestingly, as we drove away from the speaker, she suddenly responded to a customer after we had greeted her multiple times. Overall, the service was terrible and the line was chaotic. It seemed odd that the customer ahead of us received their order, while we coincidentally encountered a rush of 15 orders.

I haven't been to this restaurant in years, but the food was delicious! I downloaded the app and will definitely be returning. The new menu items I tried were a... read more I haven't been to this restaurant in years, but the food was delicious! I downloaded the app and will definitely be returning. The new menu items I tried were amazing.

My wife and I ordered from the Cantina menu, and it did not let us down. The Cantina crunchy taco has quickly become one of my favorites. Although not part of t... read more My wife and I ordered from the Cantina menu, and it did not let us down. The Cantina crunchy taco has quickly become one of my favorites. Although not part of the Cantina offerings, the chicken crispenada (if that's the correct name) is a very close second.

I highly recommend avoiding DoorDash from this location! They seem to have no regard for DoorDash orders. I've consistently encountered missing items, especiall... read more I highly recommend avoiding DoorDash from this location! They seem to have no regard for DoorDash orders. I've consistently encountered missing items, especially drinks that are supposed to come with combos, and they often forget sauces. I've even ordered three soft tacos, only to receive a random hard taco instead. Every experience I've had with DoorDash from this restaurant has been a complete disaster!