Breakers - Hampton
Breakers
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I visited this restaurant for the first time and had a fantastic experience with both the food and service. However, during my second visit, I encountered some issues. The bar was full, so I opted to sit at a table instead. The waitress informed me that there was a 45-minute wait, even though I only wanted a drink and no food. I couldn't believe it! With the place only half full during the middle of winter, I expected better service. You should appreciate any business you can get, especially for just a drink. I won’t be returning after this experience. If you're going to run a business, do it properly, otherwise consider closing.
Scott the bartender provided excellent service. The steak tips melted in your mouth they were so tender. I could cut them with a butter knife. The fish n chips and burgers were delicious also. This was our first time there and we will definitely be
We have been going to Breakers since my 10 year old was an infant… one of the best parts of this is that Christine has been our waitress all 10 years and literally has watched our son grow up. Tonight’s experience was so awful… nothing to do with Christine… rather the awful hostess named Joanne. Joanne is one of the most demeaning individuals I’ve ever had to watch in my lifetime. In the course of our dining, we watched her ridicule and yell… YELL… at almost every single employee in that building. It was heartbreaking. She killed the vibe 100% and I was anxious for the staff the entire time. These poor people looked defeated and couldn’t do anything to appease Joanne. Everything they did was not correct and received a loud scene. I’ve honestly never seen anything like it. It was so heartbreaking and anytime anyone asked for anything, I got nervous that she was going to blow. We dined in the night before as well and she wasn’t there and it was perfect. Dan was great as well. Please someone do something about this terror of a “leader”. Going to lose some good staff over her.
The only positive is the food was good. We stayed at the hotel and I called to make a reservation but they did not answer the phone so I walked downtown to the restaurant. Rita the F&B Director let me know it was first come first served. When we arrived later that evening to sit down she asked do I have you on my list? Confused because she told me earlier they don 't do reservations. Next came Christine the server. I asked Christine if the brussel sprouts appetizer was gluten free. Her response no they have apple cider vinegar. I let her know apple cider vinegar is gluten free. She looked confused and said they have something. Frustrated by this point I decided against even ordering them. Pedro delivered the food, he was the best employee at this restaurant, thank you Pedro. Next Christine tells us the fireworks are cancelled due to the birds. It 's memorial day weekend and per Hampton beach Facebook page they were still on so I asked why would they cancel due to the birds? She responded they are poisonous to the birds. Confused and frustrated at the whole experience we asked for the check and left. I stopped at the front desk on my way out and asked the girl if fireworks were cancelled due to the birds. She seemed confused and asked Rita, the F&B director who 's server ten minutes earlier told me yes. Rita said she hadn 't heard that they were cancelled. Ten minutes later the fireworks commenced. Moral of the story, this restaurant needs to train their staff in gluten free food options and ingredients, decide of they are going to do reservations or not and not tell people fireworks are cancelled because of the birds!
The house salad was fresh and crisp, featuring whole black olives, which was a nice touch that many other places often overlook—I'm a big fan of olives! The clam chowder was delicious as well. The fish tacos were good, too; the fried fish was perfectly cooked, but the ingredients felt a bit too overwhelming. I love chipotle remoulade, pickled onions, and black bean corn salsa individually, but I think it would have been better to leave one of those ingredients out. The sirloin steak was tender and a good cut, though it could have used a bit more flavor. The service was polite, though not very personable. I anticipated the menu prices would be astronomical, but they were comparable to a typical pub. Overall, I would definitely dine there again.
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