Wendy's - Halifax

When we arrived at the first window, we were helped by an employee named Dan. We had a free offer and a coupon that we intended to use together. The free offer... read more When we arrived at the first window, we were helped by an employee named Dan. We had a free offer and a coupon that we intended to use together. The free offer was for a Junior Bacon Cheeseburger using my points, and the coupon was for a free 6-piece nuggets with a combo purchase. Unfortunately, neither offer was scanning properly. During this time, Dan was not very helpful, he interrupted us repeatedly and spoke in a manner that felt dismissive and unprofessional. When we suggested he call a supervisor since the system wasn’t scanning the offers, he responded with, “Yes, I am,” while closing the window halfway as we were still speaking. When the supervisor arrived, he told us we could only use one offer at a time. However, we’ve used both a free offer and a coupon together before without issue. The free item from the app is something I’ve technically earned through purchases, so it doesn’t feel like it should count against using a coupon that comes with a combo. I mentioned that I also work at Wendy’s, and the supervisor responded, “Listen buddy, I’ve been working at Wendy’s for a long time. I know how things work.” While I understand he may have experience, there was a better and more respectful way to communicate that. On top of everything, both combo meals we received came with noticeably fewer fries than usual. This isn’t the first time I’ve had a poor experience at this location. The level of hospitality consistently falls short, which is disappointing especially when I’ve never had these kinds of issues at other Wendy’s. Just leaving this honest review in the hopes that it leads to better service and prevents other customers from having a similar experience. Service: Takeaway Meal type: Lunch Price per person: $20–30 Food: 5 Service: 1 Atmosphere: 1

Fav Wendy’s in the city. All the staff are always so pleasant and genuinely seem to like working there. They rarely mess up an order. Frosties are the best! Ser... read more Fav Wendy’s in the city. All the staff are always so pleasant and genuinely seem to like working there. They rarely mess up an order. Frosties are the best! Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

This is an okay location. I'm shocked that it's not busier during breakfast hours. Sometimes the food quality can be rushed during nighttime hours. Coffee based... read more This is an okay location. I'm shocked that it's not busier during breakfast hours. Sometimes the food quality can be rushed during nighttime hours. Coffee based drinks never seem to taste right here. Price per person: $10–20 Food: 3 Service: 4 Atmosphere: 3

Oh my goodness! I can't believe how amazing the Junior Deluxe Cheeseburger is. It's simply the best and just perfect for me. It was well prepared. Thank you! Th... read more Oh my goodness! I can't believe how amazing the Junior Deluxe Cheeseburger is. It's simply the best and just perfect for me. It was well prepared. Thank you! The baked potato with chives and sour cream is always cooked to perfection—just the way I like it! Thank you! My Frosty was a delightful dessert, wonderfully refreshing. I highly recommend it! Great value and great service! Thank you very much! I truly enjoyed my experience! ❤️

I was wary of how quickly my food arrived. The salad was all right, but the Baconator was cold and had a slightly stale taste. It was also very lacking in garni... read more I was wary of how quickly my food arrived. The salad was all right, but the Baconator was cold and had a slightly stale taste. It was also very lacking in garnishes. Overall, it was not a good burger, even after I tried reheating it.