The Cheesecake Factory - Hackensack

Cafe, Coffee, American

The Cheesecake Factory in Hackensack, New York, is part of a chain of restaurants known for serving a wide variety of international cuisine and delicious cheesecakes. Upon entering, guests are greeted by a stunning cheesecake display that will tempt them to save room for dessert, which is sure to be a highlight of their meal. The extensive dinner menu at The Cheesecake Factory features a diverse selection of dishes with international influences, including American classics, Italian specialties, Chinese delicacies, Greek favorites, and Caribbean-inspired creations. And let's not forget about the cheesecakes - with over 30 varieties to choose from, including iconic flavors like chocolate hazelnut crunch, salted caramel, ultimate red velvet, and mango key lime, there's a slice of heaven for every palate.

Last update: 11.12.2025 from: David

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★ 3.1 / 5 from 4234 reviews

### The Cheesecake Factory: A Mixed Culinary Experience The Cheesecake Factory remains a popular dining destination, though recent visits reveal a blend of highs and lows. Diners have praised the attentive service and signature cheesecakes, while also noting the restaurant's sprawling menu. However, complaints arise regarding portion sizes, stale bread, and occasional mix-ups with orders. While some enjoyed delectable dishes like filet mignon and brunch offerings, others found their meals lacking in flavor and quality. Despite these inconsistencies, the welcoming atmosphere and accommodating staff create a positive dining environment. This beloved eatery continues to delight, but it may benefit from addressing customer concerns for a more cohesive experience.

Ashish 19.09.2023 - 10:05

★ ★ ★ ★ ★

I truly adore this restaurant! The food is always excellent and of top-notch quality. We've been visiting The Cheesecake Factory for more than a decade, and it always manages to surpass our expectations.

Christinabobsquarepants 22.01.2024 - 00:53

★ ★ ★ ★ ★

My boyfriend and I dined at the restaurant on a Tuesday night, and we had a wonderful experience. The service was prompt, and the food was outstanding. As soon as we were seated, we were offered bread, which was a nice gesture. The menu featured a diverse array of options. The only drawback was that we were at a very small table, which made it challenging to fit our orders comfortably. Additionally, it was somewhat noisy inside. Overall, it was a lovely evening, but there were a few minor issues that prevented me from giving it a five-star rating.

Shep 22.01.2024 - 00:53

★ ★ ★ ★ ★

The menu is extensive and the portion sizes are generous. We visited for dinner, and even at 5 PM, the place was bustling with patrons. They have a great selection of appetizers, including delicious fried shrimp. The main courses were satisfactory, but the real draw here is the impressive variety of cheesecakes.

David 22.01.2024 - 00:53

★ ★ ★ ★ ★

When I got home and opened my bag, I was really disappointed to discover that my meal wasn't what I had ordered. Instead of the chicken and broccoli pasta, I received something completely different. This experience has genuinely let me down. I've been a loyal customer at the Cheesecake Factory for years, and I would be more than willing to revise my review if my issue is addressed.

Jules 22.01.2024 - 00:53

★ ★ ★ ★ ★

The service was outstanding, and the main course was delicious. Unfortunately, I have to give it two stars due to the dessert I took home. The slice of cake was broken into pieces and seemed to have been carelessly thrown into the takeout container. I spent $9.50 on something I ultimately had to throw away, as I didn't feel safe eating it in that state. I would appreciate it if someone from Cheesecake could contact me to discuss how this situation can be resolved.

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