Old San Juan Express - Hackensack
Menu
The menu of Old San Juan Express from Hackensack includes 88 dishes. On average the dishes or drinks on the menu cost approximately $10.9. You can view the categories on the menu below.
In the vibrant world of Puerto Rican cuisine, one restaurant garners mixed reviews. Many patrons praise the delectable flavors and authentic dishes, such as mofongo and empanadas, celebrating their comforting quality and generous portions. However, consistent issues with customer service and cleanliness detract from the experience. Complaints range from unprepared food and high prices to staff attitudes and billing discrepancies. While some loyal customers vouch for the establishment's potential, others express frustration over mandatory tipping and a lack of transparency in pricing. This local gem showcases a dichotomy of culinary delights set against a backdrop of operational challenges.
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Feedback
Was Christina R at Old San Juan Express a mag?
Delicious. Have been going here for years! Take out is just as good as dining in. We were sad when they had to close their larger location but this is just as great! View all feedback.
What Julie E dislikes about Old San Juan Express:
I also requested an extra sauce, only to have the price change on me multiple times while I waited. They adjusted my bill three times in front of me, citing various mistakes. When I called to express my concerns, the woman on the phone claimed to be the owner. After a frustrating exchange that felt more like a defense than a resolution, she mentioned that the actual owner would come in on a different day. This is jus... View all feedback.
The food is delicious but quite salty—maybe even too salty. I don't really notice much seasoning beyond the salt, but it is well-prepared otherwise. Overall, I would rate the food a 3 out of 5.
I also requested an extra sauce, only to have the price change on me multiple times while I waited. They adjusted my bill three times in front of me, citing various mistakes. When I called to express my concerns, the woman on the phone claimed to be the owner. After a frustrating exchange that felt more like a defense than a resolution, she mentioned that the actual owner would come in on a different day. This is just poor business all around—this establishment has really gone downhill.
Great place for Puerto Rican food! We went on a Sunday and found parking right by the entrance. We were the first guests of the day, which was great. It was a nice homie spot to enjoy puerto rican cuisine. We had Churrasco mofongo, pernil mofongo and cheese and beef empanadas. Yummy food!Food: 4/5
I have to say... We 've been going here for years. The owners, staff and food are ALWAYS incredible! Whether you go for their pick up options or sit down menu you will never be dissapointed. You can litteraly taste the love put into each meal. So,,, to the amazing owners and staff... Thank you for always providing a little touch of Puerto Rico and some awesome food!!!
Unassuming place with great food and attentive service from Iris. Prices were very reasonable. Iris fired up the coffee maker to make my wife a cafe con leche. All food was delicious, roasted pork, platanos, carne guisada, arroz con habichuelas, arroz con gandules, y yucca con cebolla. If you are in the area and hungry for Puerto Rican food stop by.
Full Menu
Mexican Salads
$14.1Jonny's Specialties
$4.0Dessert
$4.8Salads
$5.0This restaurant offers dishes containing these ingredients
$16.1Chicken Dishes
$12.1
More information
QR-code link to the menu

This restaurant offers
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