Old San Juan Express - Hackensack

Spanish, American, Catering
Menu
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Old San Juan Express

Old San Juan Express
3.7 / 5 (4049 reviews)

Description

In the vibrant world of Puerto Rican cuisine, one restaurant garners mixed reviews. Many patrons praise the delectable flavors and authentic dishes, such as mofongo and empanadas, celebrating their comforting quality and generous portions. However, consistent issues with customer service and cleanliness detract from the experience. Complaints range from unprepared food and high prices to staff attitudes and billing discrepancies. While some loyal customers vouch for the establishment's potential, others express frustration over mandatory tipping and a lack of transparency in pricing. This local gem showcases a dichotomy of culinary delights set against a backdrop of operational challenges.

Last update: 17.01.2026 from: Rebecca

Feedback

★ 3.7 / 5 from 4049 reviews
rebecca-rodriguez-vi
19.08.2024

Home cook food and is very delicious

urbano-imprenta
19.08.2024

I wouldn't eat there again, even if it were free. I ordered arroz con gandules with pernil and two alcapurrias to go, but they weren't ready by the time I finished my meal—only one was prepared. Be cautious, as they automatically add a 20% tip to your bill without asking. Overall, not good service at all.

victor-mangome
19.08.2024

Boozy Burbs-Bergen has been labeled as one of the best Puerto Rican restaurants in New Jersey, but I completely disagree. The food didn't impress me, and the thing that annoyed me the most was the automatic 20% gratuity added to the bill. I would recommend staying away from this place; it’s not worth it!

arcel-martinez
19.08.2024

Food isn't very good for what they charge. I've had way better in jersey city.

adelynn-rosa
19.08.2024

This restaurant is delicious they accommodate your request and give you what you want with grace and patience .. the Flavor is true Puerto Rican flavors and not mixed with different cultures .. I can say it is a true PR old San Juan flavor .. highly recommended

FAQ

There is a TV / screen on-site where sports are broadcast.

The restaurant also takes the common credit cards.

More information

Suggested nearby restaurants.