Reviews

Overall Total Score
4.6 out of 5
Outstanding | 3844 reviews

What Jeannie Naughton likes about Carvel:
I initially had reservations about dining at a restaurant in a strip mall, but I was pleasantly surprised by how great the experience was! The full service we received was excellent. Ordering a cake was a breeze, with quick and easy service in person. They offer a wide variety of both hard and soft ice creams, including the delicious Fudgey the Whale. Our server was lovely and the ice cream was great. View all feedback. What Dasia Terry doesn't like about Carvel:
With all due respect, Carvel, your ice cream is good BUT NOT worth it without the crunchies. I bought a cake for the family yesterday, Monday, September 24th and there were NO crunchies inside!! The salesgirl assured me there were. I realize some cakes say Vanilla Only or whatever but there were no limitations on this box!! VERY disappointed AND i am a frequent customer. View all feedback.

Reviews from various websites

Menu
4.0 ★ from 10 reviews
Monica
22.01.2023 - 07:42

The customer service must be better. the personal is too distracted to talk to each other, they have two of my commands wrong.

Kira
22.01.2023 - 07:42

That was a great location. generally with the toppings friendly and fast. I was very happy with the experience. young people who work there make sure they tap....

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Kellie
22.01.2023 - 07:42

Wow I can't believe how good the customer service was the ingwer, I don't know their names, but the customer service was amazing, she helped me and my family sh...

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Susana
22.01.2023 - 07:42

They made my birthday cake so beautiful. they did good work. my job was on time, and the workers were really nice. I'm so glad they made my childhood pancake. t...

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Dasia
22.01.2023 - 07:42

With all due respect, Carvel, your ice cream is good BUT NOT worth it without the crunchies. I bought a cake for the family yesterday, Monday, September 24th an...

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Carvel has garnered a loyal following thanks to its delicious ice cream and beautiful custom cakes. Even skeptics are won over by the delightful flavors, though some note the ice cream leans towards sweetness. The friendly, attentive staff enhance the overall experience, helping customers navigate through their menu and accommodate special requests, such as allergen concerns and last-minute cake orders. The shop, despite its somewhat dated decor, remains clean and inviting. With unique offerings like Fudgey the Whale and custom designs that wow, Carvel emerges as a beloved local gem, making memorable celebrations even sweeter.

Int Restaurants
4.4 ★ from 881 reviews
Jeannie
20.09.2023 - 13:21

I initially had reservations about dining at a restaurant in a strip mall, but I was pleasantly surprised by how great the experience was! The full service we r...

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Abhishek
20.09.2023 - 13:21

A pretty good selection of ice cream. The ice cream itself is a tad bit on the sweeter side but the waffle cones were good. The place feels a bit dated so they...

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Christa
20.09.2023 - 13:21

I absolutely adore Carvel ice cream! Who can resist their delicious ice cream cakes? The staff at this location made the experience even more enjoyable. They we...

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Kellie
20.09.2023 - 13:21

Nice Carvel location. Staff was quick and helpful. Service was kind and courteous. The ice cream was good! Only downside to this location is parking. It’s a tig...

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Edward
20.09.2023 - 13:21

This restaurant is just as delicious as I remember from my childhood, but the prices have certainly gone up. However, the quality of the food justifies the cost...

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4.7 ★ from 2800 reviews
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4.4 ★ from 162 reviews
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4.0 ★ from 1 reviews

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