Reviews

Overall Total Score
3.4 out of 5
Good | 142 reviews

What User doesn't like about Holiday Inn Chicago North Gurnee, An Ihg:
My room was updated to a suite because I was an IHG platinum member. The room was out-dated. The carpet smelled like dirty feet and needed cleaning! The beds were small but comfortable. The room was more than $213.74 for the first night and was too expensive for what was provided. There was no free breakfast. I had planned on staying four nights but canceled after my first night. I'm still waiting to hear from the ma... View all feedback. What User likes about Holiday Inn Chicago North Gurnee, An Ihg:
UNCLEAN ROOMSThe first room I was given at checkin smelled of dampness, and cigarette. I requested to change it. The room was changed, when I came to that room past midnight, its toilet did not work and it also smelled bad, and was not clean. Requested for bedroom slippers, was told that they are not available.Was moved to another room, it still smelled, but less than the previous rooms. No water provided in the room... View all feedback.

Reviews from various websites

Restaurantji
3.4 ★ from 142 reviews

I visited my son at the Naval Base and stayed at this hotel. The room was affordable, clean, and ready when we arrived. While our room wasn't cleaned daily, any...

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I was upgraded to a suite due to my status as an IHG platinum member, but the room was outdated. The carpet had an unpleasant odor and clearly needed a good cle...

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Upon check-in, the first room I received had a strong musty smell and the odor of cigarette smoke. I asked to be moved, and the staff accommodated my request. H...

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I’m visiting this location from Michigan, during a trip to Six Flags. When I arrived, my room was ready, clean and inviting. The pool was refreshing and when my...

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Nothing too impressive. It wasn't bad but not great. The breakfast buffet should have been free in my opinion. I've stayed at several hotels with better buffets...

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