Reviews

Overall Total Score
3.5 out of 5
Very good | 352 reviews

What Ray Montgomery doesn't like about Steak 'n Shake:
Stopped by around 11 pm to get some food and had to place order with a kiosk which I don't perfer but is simple enough, but what I don't like is that they ask for tips on the kiosk (crazy). My food took a few minutes and they just set it on the counter and said this is yours. At least they could have said hello and thank you! Customer Service is mo more at this establishment! Better off driving around to drive thru View all feedback. What Paula Mateyoke likes about Steak 'n Shake:
ALWAYS USE DRIVE THRU.DRIVE THRU MUCH FASTER THESE DAYS THAN IN YEARS PAST. TO THE LADY THAT ALWAYS WORKS THE WINDOW DURING THE DAY. ONLY COMPLAINT IS NO LETTUCE AND TOMATO ANY View all feedback.

Reviews from various websites

Restaurantji
3.5 ★ from 352 reviews
Paula
01.07.2024 - 11:00

ALWAYS USE DRIVE THRU.DRIVE THRU MUCH FASTER THESE DAYS THAN IN YEARS PAST. TO THE LADY THAT ALWAYS WORKS THE WINDOW DURING THE DAY. ONLY COMPLAINT IS NO LETTUC...

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Jeff
01.07.2024 - 11:00

Don't know about the food or atmosphere. My first time to this restaurant and not a good one. Went to order a shake through the drive through. I had a simple re...

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Ray
01.07.2024 - 11:00

Stopped by around 11 pm to get some food and had to place order with a kiosk which I don't perfer but is simple enough, but what I don't like is that they ask f...

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Thom
01.07.2024 - 11:00

The Steak ‘n Shake experience has really diminished since the Pandemic. It used to be one of our favorite places to go.

Caron
01.07.2024 - 11:00

Excellent food is awesome but personal service is wonderful. Our grandson was treated like royalty on his first outing with us there, he’ll never forget it!Kid-...

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