KFC - Feedback

#7 - Fast Food - Gresham, American, North American

Reviews

Overall Total Score
3.4 out of 5
Good | 4139 reviews

Was Carole Moore at KFC a mag?
I initially went to the KFC on 122nd, but after waiting in a stagnant line for ten minutes, I decided to leave out of frustration. I then drove to the Gresham KFC, where I found no line and received great service. Plus, it's closer to my house, so that’s a definite win! View all feedback.

What User dislikes about KFC:
Simply, they are consistently out of the basic menu items, Mac and cheese and sometimes CHICKEN! As a chicken joint you have to just close if you're out of chicken and management needs to be replaced. They NEVER answer the phone for takeout orders or tosee if they actually have chicken. Worst KFC in the country. View all feedback.

Reviews from various websites

Restaurantji

Last update : 07.04.2024

2.5 ★ from 57 reviews
barry-sewell-2
07.04.2024

Not go there very often. Its good to not have to cook one night.

mallea-johnson
07.04.2024

I ordered a chicken bowl, but it was only half full. I also got a meal deal, and the gravy was so thin it was practically watery. I was really disappointed.

knightchallenger-202-204
07.04.2024

Its been more then 3 years since I been here when I was there they had all the garbage cans full the floors were nasty and to many Flys buzzing around ????????????????

andrew-freeman-squir
07.04.2024

Food was good drive thru is a little outdated hard to hear or talk into speaker at drive

claire-ryan-ivy298
07.04.2024

It is not easy being a food service worker. This location gets 5 stars because someone named Benito took our order and was very positive. I saw other guests being rude and Benito still smiled and was seriously so nice and calm....I'm not sure I would be able to take it. They are very lucky to have him. Food was ok. Service was great!Benito for president!

**Restaurant Review: Gresham KFC - A Mixed Bag of Experiences** Gresham KFC has garnered mixed reviews, with frustrations surrounding service and food quality dominating the narrative. Patrons have recounted encounters with rude staff and poor customer service, including difficulties obtaining orders placed online and unpleasant interactions at the drive-thru. While some have enjoyed commendable service from individual staff members like Benito, the inconsistent quality of food, including hard biscuits, and cleanliness issues dampen the overall experience. Despite its convenience, guests question whether it’s worth the visit, often opting for competitors instead. A call for better training and consistency in service is evident from many illuminating accounts.

Sirved

Last update : 01.06.2025

3.1 ★ from 54 reviews
janiya-brakus
01.06.2025

I ordered online at 1109pm and got my confirmation receipt that said the order would be ready for pickup at 1118pm so i headed there and turns out they closed at 11pm. The website claims that this location is open until midnight but its not. I've calledthe store about 5 times the next morning after 10am and nobody answered. So I never got my kfc and am out the money becausenobody will answer the phone.

ymcclure-4
01.06.2025

Google's hours of operation need to be updated. I went through the drive-thru at 11 PM because Google said they were open until midnight, but they were actually closed for the night.

kaden44-fish25
01.06.2025

Simply, they are consistently out of the basic menu items, Mac and cheese and sometimes CHICKEN! As a chicken joint you have to just close if you're out of chicken and management needs to be replaced. They NEVER answer the phone for takeout orders or tosee if they actually have chicken. Worst KFC in the country.

zhackett-3
01.06.2025

I went thru drive thru. Barely heard them. Order taker EXTREMELY RUDE. 5:15 Thursday out of Mac and cheese (didn't want that but was TOLD we were Only getting potatoes and gravy as sides for our $42 order. Now pull forward. Lady at window SUPER SWEET.Get home biscuits hard as rocks.. not a joke. I look in the bag for a receipt.None.I call 6 times. You pick a number for whatyou want just rings and hangs up. I don't have TIME .. nor energy on a 94 degree day, grandkids back in a hot car to toss thesehockey picks at them.. so I'll review here and call corporate.. DONE WITH YOU GRESHAM KFC I'll DrIve all the way to 122..instead of the 5 minutes it takes to get to you.

vwhite-4
01.06.2025

Ordered a three-piece meal but received only two pieces when I got home. Also, paying $11.99 for it is outrageous with these price hikes.

Gastroranking-it

Last update : 10.05.2024

5.0 ★ from 2 reviews
daylena-estepa
10.05.2024

The food was absolutely delicious—highly recommended!

diana-seager
10.05.2024

The food was excellent, the staff was incredibly kind, and it offered great value.

Int Restaurants

Last update : 19.09.2023

3.6 ★ from 2931 reviews
carole-225
19.09.2023

I first visited the KFC on 122nd, but after waiting in a slow-moving line for ten minutes, I got frustrated and left. Then I went to the Gresham KFC, where there was no line and the service was excellent. Plus, it’s closer to my home, which is a big bonus!

Google
3.3 ★ from 774 reviews
Gastroranking-us
2.9 ★ from 321 reviews

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