Reviews - Chick-fil-a

#29 - Fast Food - Gresham, #34 - Seafood - Gresham, American

Reviews summary

This popular fast-casual chicken spot shines with well-seasoned classic and spicy sandwiches, pepper-jack and flavorful sauces, crisp waffle fries and surprisingly good mac and cheese. Staff are often friendly and attentive, the interior is bright and clean, and takeout is convenient.

However experiences vary: expect long lines at peak times, occasional soggy or undercooked items, and higher prices. Limited plant-based choices and sporadic service lapses temper the otherwise satisfying meals.

Overall Total Score
3.6 out of 5
Very good | 113 reviews

Was Christopher Edge at Chick-fil-a a mag?

The staff at this location are friendly and hospitable. I accidentally made a mistake with my mobile order, but they quickly resolved it at no extra charge. Thank you, Chick-fil-A! View all feedback.

What Nathaniel McMahan dislikes about Chick-fil-a:

I usually don’t write reviews, but after my first visit to this Chick-fil-A, I felt I should share my thoughts. I ordered a classic chicken sandwich and a large fry. When I got my order, I found the fries to be soggy and the container was only half full. I would have given them one star, but the chicken sandwich was really delicious. View all feedback.

Images uploaded by reviewers

Reviews from various users

Sirved

Last update : 20.05.2025

3.7 ★ from 5 reviews
twill-tree29
20.05.2025

Tonight I stopped in to place an order and Steve greeted me with a smile and welcomed me in before I got halfway across the lobby. He asked how my day had gone to which I replied extremely busy. While he worked he listened to me briefly share my busyweek. There was no one else waiting behind me at time I was there. He was thorough with my order making sure it was exactly as Irequested. Steve was kind, personable and extremely respectful. It was a pleasure meeting him. He?s the epitome of Chick-fil-A?sreputation. Thank you again Steve and Chick-Fil-A for exceptional service and great food that?s always yummy!

littel-cameron
20.05.2025

The line outside was so long so we decided to order inside and take it to go. We absolutely made the right decision. The young gentleman who took our order was so nice and helpful. Inside was really clean and tidy. I love the bright sunlight that entersthrough all the windows. Plenty of seating available. We ordered Two deluxe chicken burgers, two large fries and one large macand cheese. I also got 5 sauces so I could try them out. Every bite was delicious. I'll definitely be going back for the mac andcheese. Maybe next time I'll order the spicy chicken.

vivian-stanley
04.10.2023

Tonight I stopped in to place an order and Steve greeted me with a smile and welcomed me in before I got halfway across the lobby. He asked how my day had gone to which I replied extremely busy. While he worked he listened to me briefly share my busy week. There was no one else waiting behind me at time I was there. He was thorough with my order making sure it was exactly as I requested. Steve was kind, personable and extremely respectful. It was a pleasure meeting him. He?s the epitome of Chick-fil-A?s reputation. Thank you again Steve and Chick-Fil-A for exceptional service and great food that?s always yummy!

dickens-scot
04.10.2023

Great service always friendly. I assume the bad reviews are from people that don?t agree with Chik fil a company beliefs cause I have no idea how there only a 3 star.

lucile45
04.10.2023

The line outside was quite long, so we opted to place our order inside and take it to go. It turned out to be the right choice. The young man who took our order was very pleasant and helpful. The interior was clean and well-organized, and I loved how bright it was with all the sunlight streaming in through the windows. There was plenty of seating available. We ordered two deluxe chicken burgers, two large fries, and one large mac and cheese. I also grabbed five different sauces to try out. Every bite was absolutely delicious. I'll definitely be returning for the mac and cheese, and maybe next time I'll try the spicy chicken.

Restaurantji

Last update : 07.04.2024

3.5 ★ from 108 reviews
joshua-beiersdorf-ca
07.04.2024

Heavenly chicken and fast kindly service. How could you go

ken-holland-fish9750
07.04.2024

Was doing a DD run, got hungry, didn't know you have to ask for specific sauces or it would of been just plain when you order it

jessica-rohrbach
07.04.2024

The brunette with two braids and the blue with a pony tail who might be management laughed at me when they thought I couldn’t hear them because I asked if they were only selling breakfast at this time and since they were if something was close by that wasn’t breakfast. Appearently that’s funny. Very middle school mean girl vibes. Nice to deal with while my cats possibly Dieing in the car waiting for the vet around the corner.

ron-stacy
07.04.2024

We just go there for their nugget ice.

donna-davis-weed579
07.04.2024

The market salad and the cobb were great! And the waffle fries and chick fila sauce are alway delightful!

FAQ

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