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Contribute Feedback What User likes about Mcdonald's Family Restaurants:
Great Maccas, run very well by older staff who have been there for years. The food is always fresh, and the burgers are not slapped together like some other stores. View all feedback.
What User doesn't like about Mcdonald's Family Restaurants:
The level of training of the young kids offered work opportunities by McDonalds needs to improve, right across Sydney. That said, at least they get the order correct and the dining area is at least kept clean. The food is your standar McDonalds fair. View all feedback.
This MacDonald's in Australia is the worst I've been to. The service is slow - I waited 10 minutes in the waiting bay and they didn't have any quarter pounder patties available because it was past 10:45 and they were not ready after the breakfast menu ended. This isn't the first time I've had a bad experience at this location - three times I've ordered a double quarter pounder and been given a single instead.
The staff and the restaurant are among the worst in Sydney. There is a long wait in the drive-thru to place your order. The staff are unorganized and leave tables dirty for extended periods. The food takes longer to be prepared compared to other restaurants, and orders are often incorrect or missing items. Overall, the experience is disappointing.
Very slow. Hamburgers are all messed up, over the lace and missing orders. There was a family before us that was so mad they sped out of there. Customer Service given -100/5 the cashier was very rude and inconsiderate. Food given 1/5 only slightly good thing was the chips. Apple pies looked like they had been bitten into. Definitely not worth it and won’t be coming back soon. Not impressed.
If this was the first time I tried McDonald's it would be the last time I would never try it again 15 minutes in an empty drive through for a burger half wrapped with sauce all over it. See picture as taken out of bag. Pretty sure the bacon was from 6am breakfast it was harder then plastic
This is honestly the worst mcdonalds in sydney they should legit close down. I am not writing a review based on one experience. The food has been shocking every single time i have gone to this mcdonalds. The food is always cold, the orders are always wrong or things are missing. I had a cheeseburger from there yesterday and the meat actually tasted off I literally spat it out from how disgusting it was. Dont even get me started on the customer service. Worst customer service ever im sorry but maccas really has to stop hiring a whole team of 14 year olds to look after an entire store. I officially will never go here again as it is honestly a waste of time and money. I will also be making a formal complaint about this store