Go Loco - Grapevine

I stopped in for a quick meal on my way home and ordered three steak tacos, which turned out to be surprisingly tasty! The service was very friendly as well. read more I stopped in for a quick meal on my way home and ordered three steak tacos, which turned out to be surprisingly tasty! The service was very friendly as well.

The food is decent, but the service leaves much to be desired. It’s surprising that in a predominantly English-speaking country, only those who are fluent in En... read more The food is decent, but the service leaves much to be desired. It’s surprising that in a predominantly English-speaking country, only those who are fluent in English should be hired. I ordered chicken tacos with lettuce, sour cream, and cheese—simple enough, right? Apparently not! The server added onions and peppers and completely forgot the lettuce and cheese. When I pointed out the missing lettuce, she struggled to understand me, which is frustrating given that she expected to take orders and prepare them correctly without a solid grasp of English.

I came here because it was convenient to my job. I waited for about 5 minutes before the lady finally approached me, but after acknowledging me, she went back t... read more I came here because it was convenient to my job. I waited for about 5 minutes before the lady finally approached me, but after acknowledging me, she went back to talking with her coworker. The owner had to remind them that there was a customer waiting. After that, the service declined even more, and her body language was terrible. I told her to keep the food and walked out. The owner was great—he personally made my food and apologized for her behavior. This was definitely more than just a language barrier; it was simply poor customer service.

The tacos were the worst I've ever had; the rice was incredibly dry, and the tacos fell apart entirely. The cashier also appeared to be confused. read more The tacos were the worst I've ever had; the rice was incredibly dry, and the tacos fell apart entirely. The cashier also appeared to be confused.

Their tacos are pretty good, although they are very small. They are not very friendly, and charge you extra for EVERYTHING. They usually charge extra for their... read more Their tacos are pretty good, although they are very small. They are not very friendly, and charge you extra for EVERYTHING. They usually charge extra for their queso and beans which is understandable, but please tell me WHY you would charge extra for SHREDDED CHEESE and ONIONS! I refuse to give these people any more buisness.