Go Loco - Grapevine

The tacos were the worst I've ever had; the rice was really dry, and the tacos fell apart. The cashier seemed confused as well. read more The tacos were the worst I've ever had; the rice was really dry, and the tacos fell apart. The cashier seemed confused as well.

Their tacos are pretty good, although they are very small. They are not very friendly, and charge you extra for EVERYTHING. They usually charge extra for their... read more Their tacos are pretty good, although they are very small. They are not very friendly, and charge you extra for EVERYTHING. They usually charge extra for their queso and beans which is understandable, but please tell me WHY you would charge extra for SHREDDED CHEESE and ONIONS! I refuse to give these people any more buisness.

The food?s okay but the service not so much and why those who only know English well should be hired in this mainly English-speaking country. I asked for chicke... read more The food?s okay but the service not so much and why those who only know English well should be hired in this mainly English-speaking country. I asked for chicken tacos with lettuce, sour cream, and cheese. Simple enough, right? Apparently not when the lady had added onions and peppers AND forgot the lettuce and cheese! I told her about the lettuce and she had a hard time understanding me because it?s apparently perfectly okay for her to take everyone?s order and expect to make it correctly despite hardly knowing English.

The tacos were okay, but the beans on the side lacked flavor. The rice also needed a bit more seasoning. read more The tacos were okay, but the beans on the side lacked flavor. The rice also needed a bit more seasoning.

I came here because it was convenient to my job. I waited for about 5 minutes before the lady finally approached me, but after acknowledging me, she went back t... read more I came here because it was convenient to my job. I waited for about 5 minutes before the lady finally approached me, but after acknowledging me, she went back to talking with her coworker. The owner had to remind them that there was a customer waiting. After that, the service declined even more, and her body language was terrible. I told her to keep the food and walked out. The owner was great—he personally made my food and apologized for her behavior. This was definitely more than just a language barrier; it was simply poor customer service.