Go Loco - Feedback

Mexican, Tacos, Fast Food

Reviews

Overall Total Score
3.1 out of 5
Good | 243 reviews

Reviews from various websites

Menu

Last update : 03.02.2023

2.2 ★ from 15 reviews
reichert-domenic
Domenic 22.09.2022 - 10:14

The tacos were the worst I've ever had; the rice was really dry, and the tacos fell apart. The cashier seemed confused as well.

ibahringer-cat4000
Vaughn 03.02.2023 - 04:26

Their tacos are pretty good, although they are very small. They are not very friendly, and charge you extra for EVERYTHING. They usually charge extra for their queso and beans which is understandable, but please tell me WHY you would charge extra for SHREDDED CHEESE and ONIONS! I refuse to give these people any more buisness.

edgardo-mann
Edgardo 03.02.2023 - 04:26

We came in this evening, not realizing they had already closed, and they still served us with smiles on their faces. I ordered a burrito bowl and it was delicious, and my boys had nachos that they loved! We also loved the outdoor patio, it?ll be perfect for the fall! We will be back, but next time we will come during regular business hours ?!

fmertz-squirrel881
Anne 03.02.2023 - 04:26

The food?s okay but the service not so much and why those who only know English well should be hired in this mainly English-speaking country. I asked for chicken tacos with lettuce, sour cream, and cheese. Simple enough, right? Apparently not when the lady had added onions and peppers AND forgot the lettuce and cheese! I told her about the lettuce and she had a hard time understanding me because it?s apparently perfectly okay for her to take everyone?s order and expect to make it correctly despite hardly knowing English.

kaela58
Kaela 22.09.2022 - 10:14

If your anything but a Mexican or a white person expect bad service the older lady who works there gave me4 tacos when I asked for 2 and made me pay for it then when I said I didn’t want the extra 2 she threw the tortillas off to the side to express her anger for me ordering, when I told her what kind of meat she didn’t even heat the meat up put cold meat in a taco wow people still think it’s okay to act this way but the other staff in the store are okay didn’t have a problem with them

Nestled near the office, this restaurant offers a tantalizing menu but unfortunately struggles with customer service. Patrons have reported inconsistent experiences, often involving long waits and communication challenges, particularly with staff unfamiliar with English. While some diners enjoy delicious burrito bowls and praise the outdoor patio ambiance, others have encountered hiccups with orders, including incorrect items or unheated meats. Despite these issues, the owner has been noted for his hands-on approach, personally making amends for staff missteps. With delicious food and potential, this restaurant may yet carve out a dedicated following, especially if service improves.

Sirved

Last update : 26.04.2024

3.0 ★ from 6 reviews
nyisha-hinton-lawyer
Nyisha 26.04.2024 - 09:54

I stopped in for a quick meal on my way home and ordered three steak tacos, which turned out to be surprisingly tasty! The service was very friendly as well.

charity-campbell
Charity 26.04.2024 - 09:54

The food is decent, but the service leaves much to be desired. It’s surprising that in a predominantly English-speaking country, only those who are fluent in English should be hired. I ordered chicken tacos with lettuce, sour cream, and cheese—simple enough, right? Apparently not! The server added onions and peppers and completely forgot the lettuce and cheese. When I pointed out the missing lettuce, she struggled to understand me, which is frustrating given that she expected to take orders and prepare them correctly without a solid grasp of English.

high-life-3
high 26.04.2024 - 09:54

The tacos were the worst I've ever had; the rice was incredibly dry, and the tacos fell apart entirely. The cashier also appeared to be confused.

tony-shredded-trucke
Tony 26.04.2024 - 09:54

I came here because it was convenient to my job. I waited for about 5 minutes before the lady finally approached me, but after acknowledging me, she went back to talking with her coworker. The owner had to remind them that there was a customer waiting. After that, the service declined even more, and her body language was terrible. I told her to keep the food and walked out. The owner was great—he personally made my food and apologized for her behavior. This was definitely more than just a language barrier; it was simply poor customer service.

juan-zavala-4
Juan 26.04.2024 - 09:54

The tacos were okay, but the beans on the side lacked flavor. The rice also needed a bit more seasoning.

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