Chick-fil-a - Grapevine

This was the dirtiest fast food restaurant I've ever visited. We frequently eat at Chick-fil-A in Southlake, but we will never return to this location in Grapev... read more This was the dirtiest fast food restaurant I've ever visited. We frequently eat at Chick-fil-A in Southlake, but we will never return to this location in Grapevine. Every table was dirty, and trash was spilling out of the garbage cans, with only one can available for disposal. The restroom was out of paper towels for drying hands. Given its proximity to some of the biggest attractions in DFW, I expected this place to be well-maintained, but that was far from the reality. I felt sorry for the customers entering the restaurant; I ended up wiping down a table myself so they'd have somewhere clean to sit. Normally, we would linger and let the kids play, but we were too concerned about the cleanliness of the play area to allow that. Good luck to the owners of this restaurant, as it's clear they only stay in business due to the Chick-fil-A reputation. If they need guidance on how to run a business effectively, I'm more than willing to help.

Excellent customer service! The service was quick and spot-on. read more Excellent customer service! The service was quick and spot-on.

The staff are incredibly friendly, providing excellent customer service, and the service is impressively quick. read more The staff are incredibly friendly, providing excellent customer service, and the service is impressively quick.

"There's a sign on the highway featuring cows that encourage you to 'Eat Mor Chicken' — it's a Chick-fil-A!" read more "There's a sign on the highway featuring cows that encourage you to 'Eat Mor Chicken' — it's a Chick-fil-A!"

Friendly staff! Nice clean playground for the children! Not too long of a wait which was nice! read more Friendly staff! Nice clean playground for the children! Not too long of a wait which was nice!