Dunkin' - Grandy

They had a kiosk to order from, not user friendly. When I finally got the order placed, the guy called my number, I got to the counter only to find out that the... read more They had a kiosk to order from, not user friendly. When I finally got the order placed, the guy called my number, I got to the counter only to find out that they did not have what I ordered. Three different types of donuts mind you, The attendant then tried to push onto me what he had in stock, which I did not want. I then asked for my money back and the manager made me feel it was a major inconvenience. I WOULD NOT recommend this particular establishment. Service: Takeaway Food: 1 Service: 1 Atmosphere: 3

Been going to this dunkin for over two years now and I’ve had enough bad experiences to finally leave a review. The service completely tanked when it was remode... read more Been going to this dunkin for over two years now and I’ve had enough bad experiences to finally leave a review. The service completely tanked when it was remodeled to remove any staff/customer interaction. Today my husband and I ordered two sandwiches that were made wrong, so when we got home we had to dig the sausage and bacon out of the cheese in the sandwiches and trade. Yummy. He also had to get the attention of the staff behind the partition wall to let them know they forgot to include a coffee and a donut we ordered. And because of the remodel preventing staff from seeing customers, you basically have to shout to get assistance if you need it, all the while you hear the staff talking and giggling around the corner. Today was just another instance of ongoing horrible service. Wish literally any other coffee shop would open up in Grandy. Food: 1 Service: 1 Atmosphere: 1

Way too strong. I ordered a macchiato with sugar, cream, and carmel and it tasted like 4 shots of espresso was added. I went back in to ask for sugar and cream... read more Way too strong. I ordered a macchiato with sugar, cream, and carmel and it tasted like 4 shots of espresso was added. I went back in to ask for sugar and cream and they apologized for it being too strong and were very kind but even extra cream and sugar could not help it and I threw the entire drink away. There was also another customer who came back in for the same complaint. Service: Take out Meal type: Other Price per person: $10–20 Food: 1 Service: 5 Atmosphere: 3

Service: Delivery Meal type: Breakfast Price per person: $1–10 Food: 3 Service: 5 Atmosphere: 5 Recommended dishes: Sausage Egg and Cheese, Wake Up Wrap Egg and... read more Service: Delivery Meal type: Breakfast Price per person: $1–10 Food: 3 Service: 5 Atmosphere: 5 Recommended dishes: Sausage Egg and Cheese, Wake Up Wrap Egg and Cheese, Wake Up Wrap Sausage Egg and Cheese, Turkey Sausage Egg and Cheese, Sourdough Breakfast Sandwich Recommendation for vegetarians: Highly recommend Vegetarian offerings: Vegetarian menu or section

Not even a real dunkin and there’s no upfront service only screen kiosks. Terrible burnt food and the bacon and eggs were undercooked and slimy. After eating I... read more Not even a real dunkin and there’s no upfront service only screen kiosks. Terrible burnt food and the bacon and eggs were undercooked and slimy. After eating I feel sick. Terrible service, took forever, and when the lady forgot an item on my ticket she gave me attitude. Don’t waste your time, go to the royal farms across the street instead. Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1