Reviews
What User doesn't like about Starbucks:
As Bonvoy Marriott members, we anticipated a wonderful stay at this hotel. However, we were surprised to learn that there was no room cleaning available. We were instructed to request new towels and to bring our own bedding if we needed fresh bed linens. The premium prices for services that fell short of expectations were quite disappointing. View all feedback. What User likes about Starbucks:
The JW Marriott Grand Rapids is truly fantastic. The view of my hometown, along with the Holy Heart Church, was wonderful for someone like me who visited the old "Furniture City." The food was excellent, from breakfast to dinner, and the service throughout the hotel was top-notch! We can't imagine staying anywhere else in Grand Rapids. Thank you for a wonderful Christmas dinner and a memorable experience in the igloo... View all feedback.
Reviews from various websites
I was on the 22nd april in the jw marriott. check in about 4 clocks on afternoon. the room was wonderful, bed very comfortable pleasant heating cool system, exc...
read moreI have the Marriott gold status but it didn’t seem like it did anything for me for this property. Checked in around 9PM. I asked for an upgrade, and although I...
read moreWe came here for a James Taylor and Jackson Browne concert. Met good friends from TX and us from Nola. Staff has great in every interaction. We had access to th...
read moreI work at this hotel and thought I would treat me and my spouse to a nice stay at the hotel I worked at since she just received a promotion at work and there is...
read moreProbably the nicest Marriott property I have stayed at. Located on the river in downtown Grand Rapids. Room views of the river or the downtown. Security card ac...
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