Reviews
What User likes about Smashburger:
If I could give them more than five stars, I would swear that the chefs who worked the night shift made my food perfect. The burger was absolutely juicy. The wings were really good. Would definitely recommend to eat here personally and also online for delivery. View all feedback. What User doesn't like about Smashburger:
27 minutes and still waiting for my order (burger and fries, nothing funny). Had enough of the waiting and canceled order. No one even bothered to apologize for the ridiculous waiting as if I should accept this kind of service. Unfortunately, because I like their burgers.
Reviews from various websites
This place should be given a zero star, but that warns an option. When I ordered the black bean avocado club, it was a meat patty and the burger was cold. I'm a...
read moreIf I could give them more than five stars, I would swear that the chefs who worked the night shift made my food perfect. The burger was absolutely juicy. The wi...
read moreThe service at this restaurant may be a bit slow due to the made-to-order burgers, but the wait is worth it. The burger tasted just like one your mother would m...
read more27 minutes and still waiting for my order (burger and fries, nothing funny). Had enough of the waiting and canceled order. No one even bothered to apologize for...
read moreI waited 45 minutes for my food at this restaurant, watching employees serve others who ordered after me. After complaining, they said it would take 3-5 minutes...
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read moreThis restaurant showcases a stark contrast in experiences, with some patrons lamenting poor service, cold food, and staff hygiene issues, leading to strong dissatisfaction. Many voiced frustration over incorrect orders and rude service, highlighting a critical need for improved customer interactions. In stark contrast, others praised the chefs for delivering perfectly cooked, delicious burgers and wings, calling the wait worthwhile for quality. While some diners appreciated the efforts of accommodating managers to rectify mistakes, the overall inconsistency in food quality and service suggests that this establishment must enhance its operations to truly satisfy its diverse clientele.