MSAC Cafe - Glen Eira

I have visited this cafe at least five times and I believe today was my last. Regardless of who is serving or what day of the week it is, the service is consist... read more I have visited this cafe at least five times and I believe today was my last. Regardless of who is serving or what day of the week it is, the service is consistently poor. The staff is inattentive, the prices are high, and the food is mediocre. Three out of five times my order (coffee) has been forgotten, and every time my order has taken an unacceptable amount of time to arrive. Be prepared to wait at least 20 minutes for a simple coffee, and even longer if you order food. I will not be returning. It is disappointing that such a great location has unprofessional staff running the cafe.

Today, there were seven people working at the café, but a simple coffee order took over 25 minutes, and the coffee tasted terrible. None of the employees seemed... read more Today, there were seven people working at the café, but a simple coffee order took over 25 minutes, and the coffee tasted terrible. None of the employees seemed happy to be there, and most of them were just standing around while a long line of customers waited to place their orders. There were two registers for taking orders, but only one person was working. The man who took our order didn't greet us, didn't get the order right, and seemed uninterested in helping us. This has been a consistent issue, as the customer service at this café has always been poor. The café is the only option for food or coffee in a large sporting complex, so they have a guaranteed customer base. Despite this, the service has never improved, even during busy events. It's clear that the owners need to address these issues, as the current situation is not acceptable. They should consider selling the café if they are not committed to running it properly, encourage unhappy staff to find new jobs, and focus on hiring skilled baristas and improving overall customer service.

If you find yourself in need of a meal at MSAC, this cafe is a good option. They offer a variety of salads and healthy snacks. The prices are a bit high, but th... read more If you find yourself in need of a meal at MSAC, this cafe is a good option. They offer a variety of salads and healthy snacks. The prices are a bit high, but the coffee is great.

This cafe is the worst cafe I’ve ever been to in my life. It has the most expensive prices and it is not worth it. Bad bad bad read more This cafe is the worst cafe I’ve ever been to in my life. It has the most expensive prices and it is not worth it. Bad bad bad

Nice enough interior and its convenient for a drink or a quick snack if you have been at any of the facilities at the MSAC. Coffees are good but otherwise the f... read more Nice enough interior and its convenient for a drink or a quick snack if you have been at any of the facilities at the MSAC. Coffees are good but otherwise the food is not too exciting, unless you really enjoy chips(french fries) and dim sims.