Reviews

Overall Total Score
3.3 out of 5
Good | 9 reviews

What User likes about Dunkin':
I went to Dunkin Donuts at BWI D gate and the line was so long but by the time I got close to the counter I saw the interaction that the server had with each customer. He was friendly and professional. He smiled and pleasantly asked what he could get for me. I told him that he was doing a great job because his service was great. He knew there was a long line but he still treated everyone like valued customers which m... View all feedback. What User doesn't like about Dunkin':
I stood on the counter for 5 minutes while I chose my selection. No big deal, but the employee didn't even recognize my presence. I courteously ordered, then I got an eye role because I interrupted her game that she plays on her phone. I got a second eye role when I requested an entrance for travel expenses. Not to mention her unprofessional mask she wore. View all feedback.

Reviews from various websites

Menu
3.2 ★ from 8 reviews

Saw the long line and ordered further with the Dunkin app. Nice work. The coffee is hot and as ordered.

Antonia
18.04.2023 - 16:24

I ordered the app at BWI Terminal D. When I arrived at the pick-up place, I was told that they could not sell the product I ordered (frozen coffee) and that the...

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Elena
18.04.2023 - 16:24

I'm the only one in the line and wait in the register for about 5 min, thought the lady who kept the refrigerator, or the lady who takes donuts away or the 2 gi...

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Finn
18.04.2023 - 16:24

I liked it. Not much distinguishes a DD outlet these days, and the donuts are not like they used to be nor do they have the variety they used to have. On the pl...

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Turner
18.04.2023 - 16:24

I went to Dunkin Donuts at BWI D gate and the line was so long but by the time I got close to the counter I saw the interaction that the server had with each cu...

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Sirved
3.3 ★ from 9 reviews

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