Reviews
What User likes about Dunkin':
I went to Dunkin Donuts at BWI D gate and the line was so long but by the time I got close to the counter I saw the interaction that the server had with each customer. He was friendly and professional. He smiled and pleasantly asked what he could get for me. I told him that he was doing a great job because his service was great. He knew there was a long line but he still treated everyone like valued customers which m... View all feedback. What User doesn't like about Dunkin':
I stood on the counter for 5 minutes while I chose my selection. No big deal, but the employee didn't even recognize my presence. I courteously ordered, then I got an eye role because I interrupted her game that she plays on her phone. I got a second eye role when I requested an entrance for travel expenses. Not to mention her unprofessional mask she wore. View all feedback.
Reviews from various websites
Saw the long line and ordered further with the Dunkin app. Nice work. The coffee is hot and as ordered.
I ordered the app at BWI Terminal D. When I arrived at the pick-up place, I was told that they could not sell the product I ordered (frozen coffee) and that the...
read moreI'm the only one in the line and wait in the register for about 5 min, thought the lady who kept the refrigerator, or the lady who takes donuts away or the 2 gi...
read moreI liked it. Not much distinguishes a DD outlet these days, and the donuts are not like they used to be nor do they have the variety they used to have. On the pl...
read moreI went to Dunkin Donuts at BWI D gate and the line was so long but by the time I got close to the counter I saw the interaction that the server had with each cu...
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