Reviews

Overall Total Score
4.3 out of 5
Impressive | 23416 reviews

What User doesn't like about The Cheesecake Factory:
We walked in at opening. Found the table still covered in food from the night before and the glass divider between the two booths was also very filthy. We desiding if we would stay or not and inspected the silverware and plates, which were clean. We request a damp towel and cleaned the table ourselves. The food came out o. Clean plates and was rather good. It is worth a try but be careful as cleanliness is not their... View all feedback. What User likes about The Cheesecake Factory:
Just came to visit Pump Mall for a family trip and decided to stop here. This is a great place and our server was A!! We had the best food and the non-Acholoic drinks were amazing! If you come Monday Friday from 2-6pm yoi can be happy hour!! We also got free ice cream for our mother's birthday View all feedback.

Reviews from various websites

Menu
5.0 ★ from 13 reviews

Just came to visit Pump Mall for a family trip and decided to stop here. This is a great place and our server was A!! We had the best food and the non-Acholoic...

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I was in the Cheesecake Factory many times over the years, and this time it was for my birthday party. They were very accommodating. I made a reservation online...

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Sat in the self-seated area and used the Happy Hour appetizer Special and just had a great time! Our server was really friendly and funny and just great to spea...

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We loved the Avocado egg rolls, the Korean BBQ cauliflower, Tempura shrimp and beet salad. A meal of delicious apps for lunch at the high tops in the bar area....

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We got there at approx 12:30, we were told it would be a 1 hour wait but the got the text that our table is ready before 1pm. Our server was amazing. It was ver...

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The Cheesecake Factory offers a diverse menu and delicious food, but diners frequently notice inconsistencies in cleanliness and service. While some patrons rave about their engaging servers and favorable dish presentations, others report concerns over cleanliness and wait times during peak hours. Many delight in hearty brunch options and unique appetizers, but the atmosphere can be chaotic, with high noise levels and crowded seating. Despite these drawbacks, the indulgent cheesecakes and varied offerings often leave a positive impression, making it a worthwhile experience for those who approach with realistic expectations.

Google
4.2 ★ from 4857 reviews
Roger
24.02.2024 - 20:49

The food was amazing. The server was definitely waiting on tables other than ours and we waited a good 45 minutes to even order our food. He was blatantly going...

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Erin
24.02.2024 - 20:49

So...my teenage son and I drove about 30 minutes to get to Cheesecake Factory and I 'm not sure what I was expecting seeimg as it was a Saturday night Date nigh...

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Scott
24.02.2024 - 20:49

We had an amazing lunch at this restaurant. We ordered the shepherds pie and the Parmesan chicken, both of which were absolutely delicious. Our server, Jules, p...

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Michelle
24.02.2024 - 20:49

First time there. I had Beesting Flatbread pizza, my son had a burger and street corn. Super delicious, everything. Tiramisu cheesecake was sooo yummy!

Greg
24.02.2024 - 20:49

I took my wife and daughter to lunch at the Short Pump location yesterday and we had a good time. Unfortunately, my wife and daughter didn't react well to the c...

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Doordash
4.5 ★ from 17400 reviews
David
18.01.2024 - 06:04

The cheeseburger egg rolls were really greasy. the fettuccine alfredo was undercooked clumpy and the sauce was lumpy and bland. never again

Shawn
18.01.2024 - 06:04

$260 order. Everyone loved the food. We ordered from all menu corners. Very wide variety and excellent quality and service. Highly recommended for sure!

Deborah
18.01.2024 - 06:04

The Factory Create an Omelette was the best I apos;ve ever had anywhere. It was fluffy filled to every edge with goodness. The potatoes were great too–not greas...

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Reana
18.01.2024 - 06:04

No salsa just dry eggs and a few pieces of chicken. Worse meal ever

Yolanda
18.01.2024 - 06:04

Okay so when I took bite of the street corn it was hard, such a waste of money. The flat bread pizza was cold an hard

Int Restaurants
4.0 ★ from 1410 reviews

On Sunday to brunch there were only 2 of us so we didn't have to wait long. Great service, the food not so great, ordered green salsa chilaquiles, not very good...

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Facebook
4.3 ★ from 466 reviews
Foursquare
4.1 ★ from 322 reviews
Tripadvisor
3.9 ★ from 475 reviews
Yelp
3.0 ★ from 597 reviews

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