Subway - Georgetown

Sandwiches, International, Drinks

Subway

Subway
2.7 / 5 (278 reviews)

Description

This Subway location in Georgetown delivers mixed experiences. Many praise the friendly, efficient staff and fresh ingredients, noting the speedy service and welcoming atmosphere enhanced by thoughtful decor. However, some customers report frustrating issues, including order cancellations, incorrect sandwiches, poor communication, and unprofessional behavior from employees. Confusion over operating hours and problems with refunds also surfaced. While the team is generally described as hardworking and polite, occasional lapses in accuracy and customer service have left some patrons disappointed. Overall, this restaurant offers decent food and friendly service but could improve consistency and responsiveness for a better dining experience.

Last update: 17.01.2026 from: Victor

Feedback

★ 2.7 / 5 from 278 reviews
jarrod-stewart
22.09.2023

I just returned from dining at this restaurant and was warmly welcomed upon arrival. The staff was exceptionally friendly. I had a quick lunch and was in and out in no time. This Subway location is larger than many others I've visited, and the Halloween decorations added a lovely October vibe. I'm really glad I stopped by, and if I'm in town again, I look forward to coming back!

ryan-patrick
22.09.2023

I visited this restaurant on a Tuesday night around 9 PM with three friends. We all ordered complete meals, and the two female servers were quick and extremely friendly. We had coupons to use, and they assisted us in processing our transaction quickly and efficiently.

ben-johnson
22.09.2023

This is a standard Subway location. I come here for the food, not just because of the brand. The vegetables are fresh, though somewhat limited, and the bread is good. The service at this location is exceptional, as it has always been. These wonderful employees deserve raises, and the air conditioning could definitely be cooler. They are quick, efficient, and accurate—unlike Thundercloud, which, in its effort to be 'different,' seems to forget that happy employees make for great service, and they often underpay their staff. I believe that food service workers often get the short end of the stick, but the team here in Georgetown handles it like true professionals, always serving with a friendly smile and a positive attitude.

pfannerstill-victor
15.03.2023

This place is disappointing. The drink machine was out of order, and the only bright spot was the friendly staff member. If you can't make a decent sandwich, you probably shouldn't be in business.

wklein-8
15.03.2023

I ordered the All American Club, just like the one shown in the menu picture. However, the photos of what I actually received are quite different. This isn’t the first time I've had a disappointing experience with SUBWAY sandwiches. If my son hadn't insisted that this particular location makes good sandwiches, I wouldn't have placed an order here, and I definitely won't be returning in the future.

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