Rustic Pizza Kitchen - Gambrills
Rustic Pizza Kitchen
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Reservation request for Rustic Pizza Kitchen
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Great first time experience. Everything from the moment we walked in was great. We were greeted and seated right away. So many food and drink options as well. Our waitress was very knowledgeable and friendly. Food was amazing. Ambiance was lively. Definitely a great place to invite friends and family for a gathering. Plenty of parking on site. We'll be back!
From the greeting to seating to placing our order, the service was great. Our food came out fast and hot. Our food was delicious. I have one recommendation. Find someone who can make fresh lemonade. The overall experience was great and I will definitely bring my husband here for lunch or dinner.
This was our 1st visit and we have already made our next reservation for Christmas Eve. The food was outstanding and plentiful. The service was excellent and our waitress, Ashley, was kind, informative and attentive. This will be our new brunch Resturant and we will try dinner soon too!!!
I would certainly recommend this restaurant. The hostess, unsure of her name, was the kindest lady. We sat near the fireplace and it was more than comfortable. However, I will say, that I found it less than flattering, when you sit down, with your first-time guests, who were my parents, and your waiter, (Carlos, but he asked us to call him Charlie) provides you with the time you have to eat your brunch and leave. While introducing himself, he added the tag, 'You have an hour and a half to eat but I 'd like to give you an extra 30 minutes so you can stay a while longer with me in my section. ' For me, at $45 a plate, I will take my time with my parents and eat until I have completed my meal. Not be placed on a time frame. While I understand what the restaurant may be attempting to do, it 's more than tacky to tell your guests that! While Charlie put a very bad taste in my mouth, Mr. Clemente, the manager, came around and ensured we were fine several times, took our used plates, and merely exemplified a great managerial demeanor. He, along with the hostess, certainly saved the day!
This night was clearly a very unusually busy evening for this restaurant. There were two events going on along with regular dinner service. Our poor server James was definitely getting pulled in a lot of different directions but he did apologize profusely for us not having his undivided attention. We enjoyed our food and the ambiance was incredibly beautiful. I definitely want to give this restaurant another try as far as customer service goes but overall we enjoyed our evening.

