Chipotle Mexican Grill - Gambrills

We have been repeatedly disappointed by this Chipotle. This location is consistently poorly stocked and always out of something (gucamole- when other locations... read more We have been repeatedly disappointed by this Chipotle. This location is consistently poorly stocked and always out of something (gucamole- when other locations do have it available, forks, etc). This is the closest location to us, so we've really tried andtried and tried with this location. The last straw came on Saturday when my son went in to order a bowl. It took him nearly 20minutes to get ONE bowl! The crew was heavily unorganized and he was kept waiting while the staff prepared a large online orderafter he had already been waiting in the line. It only got worse when someone picked up their online order and it was incorrect.Again, he was kept waiting while the cashier went to fix the online order. Then he was kept waiting AGAIN while the cashierworked on bagging an online order instead of checking him out. No apology for the extensive wait, no acknowledgement of poorservice, nothing. Its no longer worth our money or time for the convenience of this location. We will not be returning.

The order was not only over 20 minutes late from the time it was said to be ready, but then it was missing items and received part of someone elses food. This i... read more The order was not only over 20 minutes late from the time it was said to be ready, but then it was missing items and received part of someone elses food. This is a regular problem with this location and you are better spending your money basicallyanywhere else. The photo shows how some of the food was packaged . We will not be returning.

Located in the Waugh Chapel Town Centre right off Route 3. Very easy to find with plenty of parking. I had not been to this location in a couple of years and I... read more Located in the Waugh Chapel Town Centre right off Route 3. Very easy to find with plenty of parking. I had not been to this location in a couple of years and I was excited to get a ?bowl.? Ordering was easy. Unfortunately, no guacamole. Two bowlswere $20 total, very reasonable. Very nice serving size, brought home for leftovers. The food was fresh and tasty, as I washoping. The server and cashier were both friendly. Now the negative. The eating area was in complete disarray. Multipletables had not been wiped down (food was literally on the tabletop). Chairs were strewn. The trash cans were almost full. Thearea where you get your utensils and drinks was a mess and dirty. Absolutely unacceptable (for management, 3 pm on 08/21/22). Until this has been fixed, I will only do take out there.

Not a great experience. There are FLIES everywhere and all on the food. Against my better judgement I bought the bowl. I got home ready to eat and found hair in... read more Not a great experience. There are FLIES everywhere and all on the food. Against my better judgement I bought the bowl. I got home ready to eat and found hair in my food ????. Chipotle is declining and the prices are rising. sigh.

Iv noticed I get half portion when ordering on doordash compared to when I come in. I ordered 2 bowels since I only get half a portion, both were the same howev... read more Iv noticed I get half portion when ordering on doordash compared to when I come in. I ordered 2 bowels since I only get half a portion, both were the same however 1 was loaded with corn that I didnt ask for. Stop sucking