Reggae Shack Cafe - Gainesville

Jerk burger The bomb! Festivals Gimme more. Food coma will repeat. CRAIG IS THE BEST WAITER EVER! He was fantastic and really deserves to know... read more Jerk burger The bomb! Festivals Gimme more. Food coma will repeat. CRAIG IS THE BEST WAITER EVER! He was fantastic and really deserves to know...

Phenomenal customer service was able to handle my party of 20 with no notice, and did it happily. The staff was extremely helpful and pleasant,... read more Phenomenal customer service was able to handle my party of 20 with no notice, and did it happily. The staff was extremely helpful and pleasant,...

I was told over the phone they were out of ranch and blue cheese dressing.. after paying for food I was informed they were out of bags also.. on the... read more I was told over the phone they were out of ranch and blue cheese dressing.. after paying for food I was informed they were out of bags also.. on the...

Ordered takeout. Serverhad food ready to go when I arrived. Asked server to add on 2 slices if cake which he tried to stuff in 1 box. I asked for 2 separate con... read more Ordered takeout. Serverhad food ready to go when I arrived. Asked server to add on 2 slices if cake which he tried to stuff in 1 box. I asked for 2 separate containers, which I got.my bill totalled 62 dollars and some change. I was told that therestaurant only had large bills. I had 60 dollars. I had other money but only big bills. I told him that I didn't have any smaller bills so what did he want me to do about the 2 dollars and some change. He ask if I had a card and I told hi. Yes butI didn't want to use my card. I ended up using my card. The next day I checked my online banking activity and found out thatinstead of paying 62 dollars the server had actually put an 11 dollars and some change on my card which brought my total to 73dollars and Change. I called the restaurant and talked with a lady who's name I don't know but was very nice andprofessional. After explaining to her my situation she immediately credited the money back to my account. I never authorizedany tip to be taken off my debit card. This was very dishonest and it makes me feel very uncomfortable to get food from thisrestaurant again. Has this happened to others that use their credit card? This is call stealing. Over all the food was verygood!!!! I wish that I knew the lady' name that help me. You know who you are...THANK YOU SO KINDLY.

I used to like going to this place a lot but lately their food has gotten not good. Not cooked properly the last few times I went. Vegan wings used to be good b... read more I used to like going to this place a lot but lately their food has gotten not good. Not cooked properly the last few times I went. Vegan wings used to be good but they were soft and undercooked this time. It's a shame because this was a good spotbefore. Also had a guy put me on hold for 20 minutes as I heard him chatting up a customer thats unprofessional.