Chuy's - Gainesville

No straw, no serviettes, no refills. Ask for more salsa, no! had to ask for things several times. waitress not kind enough to do her job. read more No straw, no serviettes, no refills. Ask for more salsa, no! had to ask for things several times. waitress not kind enough to do her job.

Came for lunch and food was excellent. The decor is colorful and fun. Staff was bubbly and attentive. Had the chicken burrito and enjoyed it! Chips and salsa we... read more Came for lunch and food was excellent. The decor is colorful and fun. Staff was bubbly and attentive. Had the chicken burrito and enjoyed it! Chips and salsa were delicious too!

This was my third time there for lunch and everytime the service has been exceptional and the food delicious. No wait, even during lunch and the food came in a... read more This was my third time there for lunch and everytime the service has been exceptional and the food delicious. No wait, even during lunch and the food came in a timely manner.

The service was somewhat inconsistent, with some servers being friendly and others less so. We waited quite a while to be seated, even though the restaurant was... read more The service was somewhat inconsistent, with some servers being friendly and others less so. We waited quite a while to be seated, even though the restaurant wasn’t very busy, likely due to understaffing. Our server was attentive, but often at inconvenient times. I ordered the Chuychanga, which had great flavors, but when I bit into the middle, the chicken was ice cold, as if taken straight from the fridge. The server took it back and brought a second plate, which was at least warm throughout. It seems they may not have the preparation or cooking down properly. It’s a shame because I’m a big fan of Chuy’s and was really upset when the Tallahassee location closed. I hope they can improve, as I would love to see this chain thrive again.

I've been to Chuy's several times, but I recently went with some friends who were visiting for the first time. The highlight of this restaurant is undoubtedly t... read more I've been to Chuy's several times, but I recently went with some friends who were visiting for the first time. The highlight of this restaurant is undoubtedly the atmosphere—it’s a lively and enjoyable spot to relax, and the staff is usually quite friendly. However, I found the food to be fairly average, and I wasn't a fan of the margaritas. On a positive note, the prices are reasonable for what you receive, but be mindful of additional charges for sides like sour cream, guacamole, and cheese dip. It’s wise to ask about the costs before you order too many dips!