Chick-fil-A - Gaffney

#14 - Fast Food - Gaffney, American, North American

Chick-fil-A

Chick-fil-A
4.4 / 5 (5816 reviews)

Description

Nestled conveniently off I-85, this Chick-fil-A location delivers consistently excellent food, with standout items like their chicken biscuit and soup bowl praised for flavor and comfort. The restaurant maintains a clean, welcoming environment, supported by friendly, enthusiastic staff and strong management, creating a warm dining experience. However, recent visits reveal growing concerns around service efficiency, including order inaccuracies, unexpected menu restrictions, and slower drive-thru times, especially during peak hours. While many appreciate the staff’s politeness and apologies, inconsistent service quality has led some longtime customers to reconsider their loyalty. Overall, the food shines, but operational hiccups temper the experience.

Last update: 28.06.2026 from: Bill

Feedback

★ 4.4 / 5 from 5816 reviews
bill-greenleaf-4
05.10.2024

No line or waiting after the lunch hour. Quick, friendly service..

taylor-warren-3
05.10.2024

Last couple times I’ve been I have gotten the wrong order or something in my order is messed up some of the mangers are rude and not even worth calling in what’s wrong

krmie
05.10.2024

They forgot my milkshake, so I went back in to let them know. Luckily, they were already aware that someone hadn’t received their shake, so I didn’t have to make a big deal about it. It made for an extra trip, but at least I ended up getting it!

christy-harris-horse
05.10.2024

Friendly service in a timely manner . Would be nice if there was a chicken sandwich on kids menu.

jonathan-warthen-2
05.10.2024

I ordered the grill bacon chicken sandwich and it was just nasty the grill taste just over did it but the server was great well manner and very polite he was really amazing that was the best part of my order they even got the drink wrong but the server corrected it and was very nice and quickly to do it

FAQ

As a visitor, you can use the WiFi of the place free of charge.

The restaurant offers the opportunity to experience sporting events on a TV / screen.

The diner and its premises are wheelchair accessible and thus usable with a wheelchair or physical disabilities.

The place accepts various credit cards.

More information

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