Menu - Whataburger

Congratulations on removing my previous (entirely accurate) review. Here’s a new, shorter version: This was the worst service I’ve ever encountered at a restaur... read more Congratulations on removing my previous (entirely accurate) review. Here’s a new, shorter version: This was the worst service I’ve ever encountered at a restaurant. I waited an hour in a lobby full of frustrated customers who hadn’t received their food or refunds. I hope the loss of future business is what ultimately closes this location. How does this restaurant still have a 3.6-star rating? It must have been great years ago but has clearly gone downhill since then.

Placed an order inside at 10 pm and 20 minutes later the food was still not ready. There were at least seven employees there so it wasn't an employee shortage i... read more Placed an order inside at 10 pm and 20 minutes later the food was still not ready. There were at least seven employees there so it wasn't an employee shortage issue. Appeared that more attention was devoted to the drive thru lane than inside. I told themanager I just wanted my money back and she did so without saying a word. No apology at all. Didn't seem to care if I wasthere or not. Love whataburger but won't go back to this west Frisco location.