Quarterdeck - Frisco

My husband and I visited this restaurant in September while on vacation. We based our visit on the ratings. The food was decent. Because of a shortage of help t... read more My husband and I visited this restaurant in September while on vacation. We based our visit on the ratings. The food was decent. Because of a shortage of help the setup for ordering was order at the register and they will bring it out. We understand shortages. My husband ordered crab soup. Lots of broth maybe one piece of crab. This is where the problems started. He went to the register and said I paid a lot for this and feel there should have been more than just a piece of crab and broth. I would like to talk to a manager. He was told by a very snippy young lady that the manager would do nothing. He pressed the issue until the manager was called. The person at the register was not friendly, helpful or nice. The manager came out and said do you know how much crab costs?! Umm you offered it and you cut costs by just giving broth? Very poor way of handling the situation. She eventually gave him more soup to go. I rated this low because of the way this was handled, the lack of ability to handle a customer concern/problem. Everyone is short staffed. Everyone is experiencing supply shortages. That is NO excuse to treat your customers poorly.

Beautiful views, so friendly, and everything we tried was incredibly delicious. Favorites were the crab stuffed mushrooms, fried scallops, the crab cake, the cr... read more Beautiful views, so friendly, and everything we tried was incredibly delicious. Favorites were the crab stuffed mushrooms, fried scallops, the crab cake, the crab bisque, and the fried oysters. This is our favorite!

The best dining experience on Hatteras Island! The seafood was cooked to perfection, and the hushpuppies were the best I've ever had. They've done a fantastic j... read more The best dining experience on Hatteras Island! The seafood was cooked to perfection, and the hushpuppies were the best I've ever had. They've done a fantastic job managing their short-staffed situation. By allowing customers to order at the register, the single server can deliver food as it's ready. The cashier and bartender were also multitasking, assisting with drink refills. I highly recommend this place—it's definitely worth any wait. Service: Dine in.

Excellent food. Classic old style seafood restaurant. read more Excellent food. Classic old style seafood restaurant.

We were building house after house in that area years ago, and John always treated us exceptionally well! The food felt like it was made at Grandma's house, and... read more We were building house after house in that area years ago, and John always treated us exceptionally well! The food felt like it was made at Grandma's house, and you could get...